Bradford School Governor Service Survey

We would like to get your valuable feedback on what type of support you would like to see available from the School Governors’ Service and how would you like to access our services.  Please complete this brief survey to help understand your needs in this area.
Your Organisation

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* 1. School Name

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* 2. Local Authority (if outside Bradford MDC)

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* 3. Name and Role of Person Completing Questionnaire (in case of questions re your feedback)

Your Purchase History

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* 4. Does your school currently purchase services from the School Governor Service?

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* 5. If not, please explain the reason why you purchase elsewhere:

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* 6. Which parts of the service have you accessed in the last 12 months? (please tick all that apply)

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* 7. Do you find the service represents value-for-money?

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* 8. If not, please give more details of why you gave this answer:

Feedback on Individual Services – Advice Helpline

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* 9. Approximately how often in the last 12 months have you used the Advice Helpline?

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* 10. Would you be happy for the service to become mainly an email service?

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* 11. On a scale of 1 to 10 (with 10 being the most useful and 1 being the least useful) how do you find using the Advice Helpline?

Feedback on Individual Services – Training

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* 12. On a scale of 1 to 10 (with 10 being the most useful and 1 being the least useful) how do you find the SGS Training Programme training sessions?

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* 13. What other subjects would you like to see covered in forthcoming training?

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* 14. Would you prefer training to be part of a subscription package or a stand-alone pay-as-you go option?

Feedback on Individual Services – Clerking

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* 15. On a scale of 1 to 10 (with 10 being the most effective and 1 being the least effective) how would you rate our Clerking Service?

Purchasing Our Services

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* 16. Do you find the process of purchasing and paying for our services simple?

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* 17. If not, please give more details of why you gave this answer:

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* 18. How could this process be improved / simplified?

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* 19. How would you best like to access services? (Please tick all that apply)

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* 20. How would you prefer to purchase these services? (Please tick all that apply)

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* 21. What suggestions would you make to improve the support provided?

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* 22. What other elements of School Governors Support would you like to see available to purchase?

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* 23. Do you have any additional comments / suggestions about this service?

Thank you for your feedback.  Your contribution will help shape future support from the School Governor Service.

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