Street Cleansing Customer Satisfaction Survey - Oxford Direct Services Staff and information Please tell us how you think we are performing with regard to each of the following aspects. Please answer 'Not applicable' if you have not had any direct experience of any of the questions asked. Question Title * Staff and information Not applicable Excellent Good Acceptable Poor Very Poor Friendliness of staff Friendliness of staff Not applicable Friendliness of staff Excellent Friendliness of staff Good Friendliness of staff Acceptable Friendliness of staff Poor Friendliness of staff Very Poor How smartly dressed are staff How smartly dressed are staff Not applicable How smartly dressed are staff Excellent How smartly dressed are staff Good How smartly dressed are staff Acceptable How smartly dressed are staff Poor How smartly dressed are staff Very Poor Service information on the council and/or ODS social media Service information on the council and/or ODS social media Not applicable Service information on the council and/or ODS social media Excellent Service information on the council and/or ODS social media Good Service information on the council and/or ODS social media Acceptable Service information on the council and/or ODS social media Poor Service information on the council and/or ODS social media Very Poor Service information from customer service centre staff Service information from customer service centre staff Not applicable Service information from customer service centre staff Excellent Service information from customer service centre staff Good Service information from customer service centre staff Acceptable Service information from customer service centre staff Poor Service information from customer service centre staff Very Poor Ease of reporting issues to the local authority Ease of reporting issues to the local authority Not applicable Ease of reporting issues to the local authority Excellent Ease of reporting issues to the local authority Good Ease of reporting issues to the local authority Acceptable Ease of reporting issues to the local authority Poor Ease of reporting issues to the local authority Very Poor Page1 / 3 33% of survey complete. Next