Consulting the professionals

In Summer 2018 North East Lincolnshire Clinical Commissioning Group will be required to tender for our North East Lincolnshire (NEL) Carers’ Support Service provision (currently at 1 Town Hall Square, Grimsby). The Carers’ Support Service is our main support service for carers, providing a range of services as follows:

·   Befriending
·   Counselling
·   Information & Advice
·   Support groups
·   Signposting/referral
·   Advocacy
·   Holistic therapies
·   Social activities/ outings
·   Training/education
·   End of life support
·   Emotional/practical support
·   Specialist benefits/financial advice
·   1-1 carer support
We are seeking the views of professionals about the current service provision. We would be grateful if you would complete the short survey which follows.

* 1. Are you aware of all the services which are available to support carers through the NEL Carers’ Support Service (1 Town Hall Square):

* 2. How would you rate the NEL Carers’ Support Service (1 Town Hall Square) on the below services/aspects? Please tick once for each line:

  Very good Good Okay Poor Very poor Unsure
Advice and information
Benefits advice
Holistic therapies
Support groups
1 to 1 carer’s support
Activities/ day trips
Carers funding
Signposting to other services
Centre accessibility
Experience of staff
Opening times

* 3. If you indicated above that any of the services provided by the NEL Carers’ Support Service (1 Town Hall Square) could be improved, please comment further:

* 4. Are there any additional services which should be provided by the NEL Carers’ Support Service (1 Town Hall Square) to support carers:

* 5. Do you think carers support services should be provided across more community venues as well as at the centre (1 Town Hall Square):

* 6. Do you feel carers encounter challenges in accessing support from the NEL Carers’ Support Service (1 Town Hall Square)?  Please tick any challenges you think carers face:

* 7. Please add any further comments about the NEL Carers’ Support Service (1 Town Hall Square):