Record transfer safety breach Docman – survey

On 9 August 2018, NHS England issued a CAS alert to GP practices on the use of Docman software (version 7) with Electronic Document Transfer (EDT) enabled.  

The GPC has serious concerns about this issue, and we are therefore conducting a brief survey of practices in England in order to estimate the size of the workload impact, so that we can make the argument for compensation for affected practices to NHS England. We would really appreciate if practices could answer these brief questions, as GPC is keen to provide as much evidence as possible. Please note that only one response per practice is necessary.

This information is being collected to inform the BMA of the workload implications of a software (Docman version 7) safety breach involving general practices in England. Any data supplied will be viewed by BMA staff and, where appropriate, elected members. Data will be retained by the BMA for a period not exceeding 6 months post the closure of the survey, before final deletion. Individual identifiable data will not be shared with third parties.  Anonymised or statistical data may be used publicly or shared with third parties.  Participants should not provide personal data of any person unless they are specifically asked to do so.

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* 1. Find the 'unprocessed' folder on your Shared Drive (Shared > PCTI > DOCMAN7 > DATA_S1 > EDT > UNPROCESSED). Enter the total number of files.

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* 2. Download and run the Docman tool, then enter total number of files left in the folder.

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* 3. You will be asked to carry out a clinical risk assessment on the remaining files. Please enter the total number of risk assessments.

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* 4. What is the total number of practice hours spent reviewing and completing this task?

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* 5. Was the practice at the time of the Docman installation instructed how to use the Docman alert scheduler?

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