This survey looks at dental services in the London Boroughs of Bromley and Lewisham. The information given will be used by Healthwatch Bromley and Lewisham in order to obtain an understanding of the public's experiences with local dental services.

This survey is anonymous, and should take a maximum of 5 minutes to complete.

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* 1. In which borough do you reside?

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* 2. Are you registered with a dentist?

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* 3. If yes to question 2, what is the name of the practice? If no, please go to Q12

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* 4. Do you access NHS or private dental services?

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* 5. How often do you visit the dentist?

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* 6. Are you able to get to the surgery easily, either by car or public transport?

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* 7. If No, what are the problems with accessing the service?

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* 8. The last time a routine appointment was required, how easy was it to book the appointment?

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* 9. The last time an emergency appointment was required, how easy was it to book the appointment?

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* 10. How do you book appointments?

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* 11. Does the practice have a system that will text/email appointment reminders?

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* 12. If you are not registered with a dentist, what is the reason? (you can tick more than one box) If you are registered with a dentist please go to question 16

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* 13. Have you used Emergency dental services?

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* 14. If “Yes” to the above question were they easy to access?

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