Patient Satisfaction Survey – How am I doing?

I am always very conscious of maintaining my high standards and value your opinion as part of my on-going development to ensure I deliver you the very best service. I would be very grateful if you could take just a couple of minutes to complete this confidential questionnaire.

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* 1. Was your telephone/email enquiry dealt with efficiently?

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* 2. Were you given an appointment time that suited you?

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* 3. Were you given clear directions to the clinic?

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* 4. Was there easy access to the premises?

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* 5. Did your appointment start on time?

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* 6. Was your physiotherapist professional?

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* 7. Were you given an explanation of your diagnosis?

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* 8. Did you feel your treatment was effective?

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* 9. Do you feel my service is value for money?

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* 10. Would you refer my services to a friend?

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