Keeping your information safe

What we do with your information

Salford Royal NHS Foundation Trust aims to be the safest organisation in the NHS. We are an outstanding Trust, having the highest rating given by the Care Quality Commission in the North of England. This is the result of continuous evaluation and improvement of the services we provide.

We are proud to have some of the highest patient and staff satisfaction rates across Acute Trusts nationally. To maintain this performance, we would love to hear your views.

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* 1. If you have received treatment from us, when did it happen?

Recently (within the last week)

Fairly recently (within the last month)

Not so recently (within the last year)

Long ago (over a year ago)

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* 2. Were you an...

Inpatient

Outpatient at the Salford Royal site

Outpatient outside the Salford Royal site

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* 3. Thinking of your last consultation, (use 1 as completely agree and 6 as completely disagree)

	1	2	3	4	5	6	N/A
I believe my information is held securely by the Trust	I believe my information is held securely by the Trust 1	I believe my information is held securely by the Trust 2	I believe my information is held securely by the Trust 3	I believe my information is held securely by the Trust 4	I believe my information is held securely by the Trust 5	I believe my information is held securely by the Trust 6	I believe my information is held securely by the Trust N/A
I am happy with the privacy of my consultation	I am happy with the privacy of my consultation 1	I am happy with the privacy of my consultation 2	I am happy with the privacy of my consultation 3	I am happy with the privacy of my consultation 4	I am happy with the privacy of my consultation 5	I am happy with the privacy of my consultation 6	I am happy with the privacy of my consultation N/A

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* 4. Only I and the staff treating me had access to my information... (use 1 as completely agree and 6 as completely disagree)

	1	2	3	4	5	6	N/A
on the computer	on the computer 1	on the computer 2	on the computer 3	on the computer 4	on the computer 5	on the computer 6	on the computer N/A
in paper notes	in paper notes 1	in paper notes 2	in paper notes 3	in paper notes 4	in paper notes 5	in paper notes 6	in paper notes N/A
during verbal communications	during verbal communications 1	during verbal communications 2	during verbal communications 3	during verbal communications 4	during verbal communications 5	during verbal communications 6	during verbal communications N/A

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* 5. Regarding patient information...

	Yes	No	N/A
Have you received a ‘What we do with your information’ leaflet?	Have you received a ‘What we do with your information’ leaflet? Yes	Have you received a ‘What we do with your information’ leaflet? No	Have you received a ‘What we do with your information’ leaflet? N/A
Do you know how to request access to records held by us?	Do you know how to request access to records held by us? Yes	Do you know how to request access to records held by us? No	Do you know how to request access to records held by us? N/A
Do you know that this information is also available online (click here)?	Do you know that this information is also available online (click here)? Yes	Do you know that this information is also available online (click here)? No	Do you know that this information is also available online (click here)? N/A

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* 6. If you reviewed the information (online/leaflet), how far do you agree that (where 1 is completely agreed and 6 completely disagree):

	1	2	3	4	5	6	N/A
The information is clear	The information is clear 1	The information is clear 2	The information is clear 3	The information is clear 4	The information is clear 5	The information is clear 6	The information is clear N/A
There is enough information	There is enough information 1	There is enough information 2	There is enough information 3	There is enough information 4	There is enough information 5	There is enough information 6	There is enough information N/A
Information is well structured	Information is well structured 1	Information is well structured 2	Information is well structured 3	Information is well structured 4	Information is well structured 5	Information is well structured 6	Information is well structured N/A
Information was easy to locate	Information was easy to locate 1	Information was easy to locate 2	Information was easy to locate 3	Information was easy to locate 4	Information was easy to locate 5	Information was easy to locate 6	Information was easy to locate N/A
I know how to find more information	I know how to find more information 1	I know how to find more information 2	I know how to find more information 3	I know how to find more information 4	I know how to find more information 5	I know how to find more information 6	I know how to find more information N/A

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* 7. How happy are you about the Trust sharing your information with organisations outside the Trust...(use 1 as very happy and 6 as very unhappy)

	1	2	3	4	5	6	N/A
...to support your direct care after gathering your consent, e.g. to book a special blood test/scan?	...to support your direct care after gathering your consent, e.g. to book a special blood test/scan? 1	...to support your direct care after gathering your consent, e.g. to book a special blood test/scan? 2	...to support your direct care after gathering your consent, e.g. to book a special blood test/scan? 3	...to support your direct care after gathering your consent, e.g. to book a special blood test/scan? 4	...to support your direct care after gathering your consent, e.g. to book a special blood test/scan? 5	...to support your direct care after gathering your consent, e.g. to book a special blood test/scan? 6	...to support your direct care after gathering your consent, e.g. to book a special blood test/scan? N/A
...to support your care by identifying and offering you solutions for your current or upcoming medical needs, e.g possibility to access a screening programme.	...to support your care by identifying and offering you solutions for your current or upcoming medical needs, e.g possibility to access a screening programme. 1	...to support your care by identifying and offering you solutions for your current or upcoming medical needs, e.g possibility to access a screening programme. 2	...to support your care by identifying and offering you solutions for your current or upcoming medical needs, e.g possibility to access a screening programme. 3	...to support your care by identifying and offering you solutions for your current or upcoming medical needs, e.g possibility to access a screening programme. 4	...to support your care by identifying and offering you solutions for your current or upcoming medical needs, e.g possibility to access a screening programme. 5	...to support your care by identifying and offering you solutions for your current or upcoming medical needs, e.g possibility to access a screening programme. 6	...to support your care by identifying and offering you solutions for your current or upcoming medical needs, e.g possibility to access a screening programme. N/A
...to improve the service it provides and to better plan future services. In this case, data will be anonymised and will not identify you directly.	...to improve the service it provides and to better plan future services. In this case, data will be anonymised and will not identify you directly. 1	...to improve the service it provides and to better plan future services. In this case, data will be anonymised and will not identify you directly. 2	...to improve the service it provides and to better plan future services. In this case, data will be anonymised and will not identify you directly. 3	...to improve the service it provides and to better plan future services. In this case, data will be anonymised and will not identify you directly. 4	...to improve the service it provides and to better plan future services. In this case, data will be anonymised and will not identify you directly. 5	...to improve the service it provides and to better plan future services. In this case, data will be anonymised and will not identify you directly. 6	...to improve the service it provides and to better plan future services. In this case, data will be anonymised and will not identify you directly. N/A

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* 8. How happy are you that the Trust respects your preferences for sharing your information with (use 1 as completely agree and 6 as completely disagree)

	1	2	3	4	5	6	N/A
Your partner	Your partner 1	Your partner 2	Your partner 3	Your partner 4	Your partner 5	Your partner 6	Your partner N/A
Your family member	Your family member 1	Your family member 2	Your family member 3	Your family member 4	Your family member 5	Your family member 6	Your family member N/A
your carer(s)	your carer(s) 1	your carer(s) 2	your carer(s) 3	your carer(s) 4	your carer(s) 5	your carer(s) 6	your carer(s) N/A

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* 9. How happy are you that the Trust facilitated coordinated care with accurate information exchange between relevant health and social care professionals to support your on going needs.(use 1 as completely agree and 6 as completely disagree)

	1	2	3	4	5	6	N/A
With community services	With community services 1	With community services 2	With community services 3	With community services 4	With community services 5	With community services 6	With community services N/A
with Other Health organisations	with Other Health organisations 1	with Other Health organisations 2	with Other Health organisations 3	with Other Health organisations 4	with Other Health organisations 5	with Other Health organisations 6	with Other Health organisations N/A
with Social Care teams	with Social Care teams 1	with Social Care teams 2	with Social Care teams 3	with Social Care teams 4	with Social Care teams 5	with Social Care teams 6	with Social Care teams N/A

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* 10. We understand there are times when you do not wish us to share your information with other organisations. Are you aware of how to raise objections with us around this?

Yes

N/A

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* 11. For statistics purposes, I am...

Female

Male

Prefer not to say

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* 12. Age:

Under 16

17 - 35

36 - 50

51 - 65

Over 65