Survey on Enhanced Access appointments

Lichfield and Burntwood Primary Care Networks (PCNs) would like to ask the patients in its practices when they would most like to access our services. We are looking at when would be the preferred times we should offer additional clinical appointments outside of usual practice hours, both for booking appointments days or weeks ahead or booking on the same day.

The NHS wants these extra appointments to be in the evening (for example 6.30pm – 8.00pm) and at the weekend. However there is a there is a national shortage of GPs and practice staff and we need to make decisions carefully and in consultation with our patients. If your GP or practice nurse is working more hours outside of the usual surgery hours, you may find it is harder to see your preferred GP/nurse at other times.

Your feedback is very much appreciated and helps us to shape services to meet your needs.

The survey closes at midnight on Monday 4th July 2022.

Question Title

* 1. What practice in the Lichfield and Burntwood Primary Care Networks are you registered with?

Question Title

* 2. What is your age?

Question Title

* 3. How satisfied are you with your practice’s usual opening times 08.00- 18.30 Monday to Friday?

Question Title

* 4. Do you feel that appointments in the evening outside of these core hours times (08.00- 18.30 Monday to Friday) are something that is very important to you as you find it difficult to attend an appointment during the practice’s usual opening times? (Choose only one option below)

Question Title

* 5. Do you feel that appointments on a Saturday outside of these core hours times (08.00- 18.30 Monday to Friday) are something that is very important to you as you find it difficult to attend an appointment during the practice’s usual opening times? (Choose only one option below)

Question Title

* 6. How would you feel to see a reduction in your existing service between 8 - 6.30 to allow us to offer appointments in the evenings and on Saturday?

Question Title

* 7. If you could choose when to book your appointment with your preferred GP. What would be your preferred days and times for an appointment? Please TICK ONLY 5 OPTIONS FOR  your preferred choices from the options below

Question Title

* 8. What would be your preferred location for an enhanced access appointment on weekday evenings? Please indicate your preferred first and second choice below.

  First choice Second choice
The Westgate Practice
The Langton Medical Group
The Darwin Medical Practice
Salters Medical Centre
Burntwood Health and Wellbeing Centre

Question Title

* 9. What would be your preferred location for an enhanced access appointment on a Saturday? Please indicate your preferred first and second choice below.

  First choice Second choice
The Westgate Practice
The Langton Medical Group
The Darwin Medical Practice
Salters Medical Centre
Burntwood Health and Wellbeing Centre
Samuel Johnson Community Hospital

Question Title

* 10. Please write any additional comments or suggestions in the space below: e.g. suggestions on the type of services you would like in enhanced access.

T