We want to know what you think about accessing GP services (by phone, online services and face to face) and how you want services to be set up in the future.
Your views will help us gain a better understanding of what people think is important. This research will build upon work Healthwatch carried out last year on people’s experiences of changes in access during the pandemic. It will be used by the NHS and Primary Care services to plan services for the future.
The information gathered will also feed into the evaluation of the Livi digital app service. North Tyneside Clinical Commissioning Group have asked us to gather feedback from users of Livi, who will be invited to share their views and experiences of the service in a separate survey.
Healthwatch North Tyneside is the independent champion for people using health and social care services in North Tyneside. We talk to local people about their experiences of using services and share feedback with commissioners and service providers to ensure people's voices are heard and to influence change.
Your feedback will be stored safely and used anonymously. The survey will take about 10 minutes to complete.
If you would prefer to talk to us about your experiences, have any queries, or would like a paper version of the survey and freepost envelope, please contact us on 0191 263 5321 or email us at firstname.lastname@example.org