GO! Southampton Business Survey - Shaping our next five years

GO! Southampton, the Business Improvement District for Southampton City Centre, intends to go to ballot in 2021 to secure the mandate and investment to continue for a further five years. Our mission is to strive to continuously improve the city centre by delivering relevant services, providing a voice for our businesses, influencing strategy and being a catalyst for positive change.

With almost 5 years under our belt and a track record of making things happen, GO! Southampton has earned its place as a credible contributor to the success of the City Centre. As we near the end of our first five year term we are now seeking your feedback and suggestions to assist us in preparing our proposal for 2022-27.

In October 2021, along with all eligible businesses in the BID area, you will be invited to vote on whether you would like GO! Southampton to continue for a further five years. Without your support and a majority YES vote at the ballot, GO! Southampton will be wound down and all of the services and projects it delivers will come to an end.

Your views are crucial and will help us to present the strongest case possible for another five years. Please back GO! Southampton by taking a few minutes to complete this survey and tell us what you want.

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* 1. About you

Name of the business you are from:

Your position within the business:

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* 2. What are your overall impressions of GO! Southampton BID?

Very positive

Positive

Neutral

Negative

Very negative

Unaware

Please let us know why:

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* 3. Are you aware of the services that the BID provides?

Yes

Some of them

Which ones:

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* 4. The BID carries out activities within the following themes:

Better Marketing and Events
Through better marketing GO! Southampton focuses on raising Southampton’s profile as a visitor destination, creating clear levy payer communications, and supporting the wider events strategy.

Stronger Business
Under this theme the BID helps its members to increase skills, knowledge and business contacts, and to reduce costs. It also lobbies to make future Southampton a better place for business.

A Great City Centre Experience
GO! Southampton works with Southampton City Council and Hampshire Constabulary to manage the city centre environment to help make the city a cleaner and safer environment. In addition to improving transport and access to the city.

Below is a list of some of the key events and services the BID has delivered over the last few years. How beneficial do you feel these are?

	Very beneficial	A little beneficial	Not at all beneficial	I am not aware of it	N/A
Southampton Business Crime Partnership/ Licensing Link	Southampton Business Crime Partnership/ Licensing Link Very beneficial	Southampton Business Crime Partnership/ Licensing Link A little beneficial	Southampton Business Crime Partnership/ Licensing Link Not at all beneficial	Southampton Business Crime Partnership/ Licensing Link I am not aware of it	Southampton Business Crime Partnership/ Licensing Link N/A
Support from our Security Wardens	Support from our Security Wardens Very beneficial	Support from our Security Wardens A little beneficial	Support from our Security Wardens Not at all beneficial	Support from our Security Wardens I am not aware of it	Support from our Security Wardens N/A
Crime Prevention Support	Crime Prevention Support Very beneficial	Crime Prevention Support A little beneficial	Crime Prevention Support Not at all beneficial	Crime Prevention Support I am not aware of it	Crime Prevention Support N/A
Additional Cleansing (incl. graffiti removal and hot washing)	Additional Cleansing (incl. graffiti removal and hot washing) Very beneficial	Additional Cleansing (incl. graffiti removal and hot washing) A little beneficial	Additional Cleansing (incl. graffiti removal and hot washing) Not at all beneficial	Additional Cleansing (incl. graffiti removal and hot washing) I am not aware of it	Additional Cleansing (incl. graffiti removal and hot washing) N/A
Recycling Scheme with 50% discount	Recycling Scheme with 50% discount Very beneficial	Recycling Scheme with 50% discount A little beneficial	Recycling Scheme with 50% discount Not at all beneficial	Recycling Scheme with 50% discount I am not aware of it	Recycling Scheme with 50% discount N/A
Support from our Ranger Team	Support from our Ranger Team Very beneficial	Support from our Ranger Team A little beneficial	Support from our Ranger Team Not at all beneficial	Support from our Ranger Team I am not aware of it	Support from our Ranger Team N/A
COVID - 19 Business Support	COVID - 19 Business Support Very beneficial	COVID - 19 Business Support A little beneficial	COVID - 19 Business Support Not at all beneficial	COVID - 19 Business Support I am not aware of it	COVID - 19 Business Support N/A
City Networking Events	City Networking Events Very beneficial	City Networking Events A little beneficial	City Networking Events Not at all beneficial	City Networking Events I am not aware of it	City Networking Events N/A
Business Cost Saving Scheme (incl. Merchant fees, energy & telecoms savings)	Business Cost Saving Scheme (incl. Merchant fees, energy & telecoms savings) Very beneficial	Business Cost Saving Scheme (incl. Merchant fees, energy & telecoms savings) A little beneficial	Business Cost Saving Scheme (incl. Merchant fees, energy & telecoms savings) Not at all beneficial	Business Cost Saving Scheme (incl. Merchant fees, energy & telecoms savings) I am not aware of it	Business Cost Saving Scheme (incl. Merchant fees, energy & telecoms savings) N/A
Promotions via the Visit Southampton Website and Social Media	Promotions via the Visit Southampton Website and Social Media Very beneficial	Promotions via the Visit Southampton Website and Social Media A little beneficial	Promotions via the Visit Southampton Website and Social Media Not at all beneficial	Promotions via the Visit Southampton Website and Social Media I am not aware of it	Promotions via the Visit Southampton Website and Social Media N/A
Seasonal Trails for Families	Seasonal Trails for Families Very beneficial	Seasonal Trails for Families A little beneficial	Seasonal Trails for Families Not at all beneficial	Seasonal Trails for Families I am not aware of it	Seasonal Trails for Families N/A
Large Scale Events incl. Seaside in the Square and Christmas Lights Switch On	Large Scale Events incl. Seaside in the Square and Christmas Lights Switch On Very beneficial	Large Scale Events incl. Seaside in the Square and Christmas Lights Switch On A little beneficial	Large Scale Events incl. Seaside in the Square and Christmas Lights Switch On Not at all beneficial	Large Scale Events incl. Seaside in the Square and Christmas Lights Switch On I am not aware of it	Large Scale Events incl. Seaside in the Square and Christmas Lights Switch On N/A
Sector Based Events incl. Foodie Fortnight, Cocktail Week, Coffee Week	Sector Based Events incl. Foodie Fortnight, Cocktail Week, Coffee Week Very beneficial	Sector Based Events incl. Foodie Fortnight, Cocktail Week, Coffee Week A little beneficial	Sector Based Events incl. Foodie Fortnight, Cocktail Week, Coffee Week Not at all beneficial	Sector Based Events incl. Foodie Fortnight, Cocktail Week, Coffee Week I am not aware of it	Sector Based Events incl. Foodie Fortnight, Cocktail Week, Coffee Week N/A
Southampton Inside Out - Pilot Outdoor Dining Scheme in Bedford Place/Carlton Place	Southampton Inside Out - Pilot Outdoor Dining Scheme in Bedford Place/Carlton Place Very beneficial	Southampton Inside Out - Pilot Outdoor Dining Scheme in Bedford Place/Carlton Place A little beneficial	Southampton Inside Out - Pilot Outdoor Dining Scheme in Bedford Place/Carlton Place Not at all beneficial	Southampton Inside Out - Pilot Outdoor Dining Scheme in Bedford Place/Carlton Place I am not aware of it	Southampton Inside Out - Pilot Outdoor Dining Scheme in Bedford Place/Carlton Place N/A
Bid to become UK City of Culture 2025	Bid to become UK City of Culture 2025 Very beneficial	Bid to become UK City of Culture 2025 A little beneficial	Bid to become UK City of Culture 2025 Not at all beneficial	Bid to become UK City of Culture 2025 I am not aware of it	Bid to become UK City of Culture 2025 N/A
Business Representation in the City	Business Representation in the City Very beneficial	Business Representation in the City A little beneficial	Business Representation in the City Not at all beneficial	Business Representation in the City I am not aware of it	Business Representation in the City N/A

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* 5. Are you aware that the BID board and project "theme groups" are made up of volunteer businesses?

Yes

GO! Southampton is run by businesses for businesses. Board members are elected each year at our AGM and other businesses get involved in “theme groups” who work on particular issues. The board manages a paid staff team who make sure the BID’s vision becomes reality. Contact the BID team at info@gosouthampton.co.uk if you would like to discuss getting more involved.

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* 6. To what extent has the COVID-19 pandemic affected the future viability of your business?

We are doing the same or better than before the pandemic

We are doing worse than before the pandemic but expect to be able to keep trading

We are doing worse than before the pandemic and are uncertain about our future

We are doing worse than before the pandemic and expect to be forced to close soon

Other

Comments:

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* 7. What more should GO! Southampton be doing to support businesses through this difficult situation? (You can see our current COVID recovery plan here)