Version C 25/07/18

Ethical Clearance Reference Number: LRS-17/18-7527


Title of study
The Complementary and Alternative Medicine (CAM) Consultation Model Survey

Invitation Paragraph
I would like to invite you to participate in this research project which forms part of my PhD research. Before you decide whether you want to take part, it is important for you to understand why the research is being done and what your participation will involve. Please take time to read the following information carefully and discuss it with others if you wish. Ask me if there is anything that is not clear or if you would like more information.

What is the purpose of the study?
The purpose of the study is to see if the consultation model for one CAM therapy can be used in other therapies. I would like to understand what happens during the appointment between CAM therapists and patients, in particular any differences among the therapies apart from the treatment provided.

Why have I been invited to take part?
You are being invited to participate in this study because you are seeing a CAM therapist to treat a health condition you have. You will not be able to participate if you are under the age of 18 or have difficultly reading and writing in English.

What will happen if I take part?
If you agree to take part you will complete a survey anonymously. The survey will ask you questions about yourself, your use of CAM, your consultation experience and your therapist. The survey will take you approximately 15 minutes to complete.   

Do I have to take part?
Participation is completely voluntary. You should only take part if you want to and choosing not to take part will not disadvantage you in any way. If you choose to take part you will be asked to provide your consent. To do this you will be asked to indicate that you have read and understand the information provided and that you consent to your anonymous data being used for the purposes explained. Submission of a completed survey implies consent to participate.

You are free to withdraw at any point during completion of the survey, without having to give a reason by exiting the window. Although your data will not be used by the researcher, SurveyMonkey software does not allow any responses made up to that point to be withdrawn. Withdrawing from the study will not affect you in any way. Once you submit the survey, it will no longer be possible to withdraw from the study because the data will be fully anonymous. Please do not include any personal identifiable information in your responses.

You will be offered entry into a £50 M&S voucher prize draw as a thank you for participating.

What are the possible risks of taking part?
There are no foreseeable risks in participating in the study.

What are the possible benefits of taking part?
If you wish to enter the prize draw you may provide your personal details independently from your anonymous survey data by clicking on the link at the end and submitting your email address there. The link will be to another survey which only asks for your email address so the collection of your personal details is separate from your responses in this survey to ensure anonymity. Your email address will only be used to contact you if you are the winner of the prize draw on the 1st of March, 2019. Your personal details will be deleted once the winner of the prize draw has been sent the voucher. This ensures that your answers to the survey questions are truly anonymous.

Data handling and confidentiality
This research is anonymous. This means that nobody, including the researchers, will be aware of your identity, and that nobody will be able to connect you to the answers you provide, even indirectly. You will be asked to disclose your ethnicity, income, medical conditions, relationship with your therapist and other information you may find sensitive in the survey. However, your answers will be treated confidentially and the information you provide will not allow you to be identified in any research outputs/publications. Your data will be held securely on SurveyMonkey servers in the US which are accessed online through a password-protected account and password-locked computer files in King’s College London for 5 years following collection.

The data controller for this project will be King’s College London (KCL). Research is a task that the University carries out in the public interest. Your data will be processed in accordance with the standards set by the General Data Protection Regulation 2016 (GDPR).

How is the project being funded?
This study is being funded by the researcher.

What will happen to the results of the study?
The results of the study will be summarised in the thesis for my PhD. I also plan to disseminate the research findings through publications and conferences. The anonymous data set will not be shared with any third parties or made publicly available.

Who should I contact for further information?
If you have any questions or require more information about this study, please contact me using the following contact details:

Ms Amally Ding
Institute of Pharmaceutical Science
King’s College London
Waterloo Campus
Telephone: 02078484279

What if I have further questions, or if something goes wrong?
If this study has harmed you in any way or if you wish to make a complaint about the conduct of the study you can contact King's College London using the details below for further advice and information:

The Chair
Biomedical Sciences, Medicine, Dentistry and Natural and Mathematical Sciences Research Ethics Panel
King’s College London
Waterloo Campus

Thank you for reading this information sheet and for considering taking part in this research.