Proposed change to call centre opening times Question Title * 1. From our review of when people call us we think our opening hours should be 8am until 6pm. Would this suit your needs? Yes No Question Title * 2. If you've answered no to the question above please tell us why? Question Title * 3. What services would you like to be available outside of usual working hours, such as 8am to 6pm? (e.g. to pay rent / report repair / finding out my balance / reporting anti-social behaviour) Question Title * 4. What else can we do to help you get in touch with us? Question Title * 5. To help us understand more about the people who have responded to this survey and if we have gathered views from a range of residents and customers please tell us:What is your age? Under 18 18-24 25-34 35-44 45-54 55-64 65+ Prefer not to say Question Title * 6. What best describes your gender? Female Male Prefer not to say Prefer to self-describe Question Title * 7. Which of the following categories best describes your employment status? Employed, working 1-34 hours per week Employed, working 35 or more hours per week Not employed, looking for work Not employed, not looking for work Retired Unable to work Prefer not to say Question Title * 8. Are your day-to-day activities limited because of a health problem or disability which has lasted, or is expected to last, at least 12 months (include any problems related to old age)? Yes, limited a lot Yes limited a little No Prefer not to say Done