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* 1. From our review of when people call us we think our opening hours should be 8am until 6pm. Would this suit your needs?

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* 2. If you've answered no to the question above please tell us why?

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* 3. What services would you like to be available outside of usual working hours, such as 8am to 6pm? (e.g. to pay rent / report repair / finding out my balance / reporting anti-social behaviour)

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* 4. What else can we do to help you get in touch with us?

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* 5. To help us understand more about the people who have responded to this survey and if we have gathered views from a range of residents and customers please tell us:
What is your age?

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* 6. What best describes your gender?

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* 7. Which of the following categories best describes your employment status?

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* 8. Are your day-to-day activities limited because of a health problem or disability which has lasted, or is expected to last, at least 12 months (include any problems related to old age)?

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