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Non-essential retail has been allowed to reopen from the 12th April in England and Wales, 26th April in Scotland and 30th April in Northern Ireland. By sharing your thoughts and experiences in the weeks since opening, you'll help us to understand the challenges faced by independent retailers as restrictions ease.

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* 1. What is your primary retail activity?

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* 2. If "other" please specify'

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* 3. What country is your business located? 

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* 4. Select which of the following applied to you during the last lockdown

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* 5. Did you reopen after the last lockdown?

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* 6. If no please state why

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* 7. If yes - How has footfall been OUTSIDE your store compared to 2019?

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* 8. If you answered yes to question 5 - How has footfall been INSIDE your store compared to 2019?

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* 9. If you answered yes to question 5- How have sales been compared to 2019?

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* 10. Please describe your experience since reopening.

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* 11. On a scale of 1 to 5 - Let us know how confident you are that we will not see any more lockdowns.

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* 12. On a scale of 1- 5 - Let us know how confident you are that business will recover to pre-covid levels within the next two years.

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* 13. In relation to moving your business forward, please select where you stand with the following:

I have reduced all my day-to-day operational costs to maximise profit.

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* 14. In relation to moving your business forward, please select where you stand with the following:

I have started to sell products online as well as in my store.

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* 15. In relation to moving your business forward, please select where you stand with the following:

I have started to market my business on social media. (e.g Facebook, Twitter, LinkedIn, Instagram, TikTok)

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* 16. What have you seen other businesses do that you would like to do?

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* 17. Knowing what you know, what would you have done differently in the past year?

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* 18. Do you have safety signage outside your store to guide customers on what to expect in store?

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* 19. Do you have a hand sanitising station in your store entrance?

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* 20. Are you displaying a covid-secure poster inside your store for customers and staff to see?

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* 21. Are you utilising the NHS track and trace app facility for your customers?

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* 22. Do you have any unanswered questions relating to reopening?

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* 23. What has you and your employees experience been in relation to crime or abusive behaviour since reopening?

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* 24. Have you introduced a sale to clear out old stock from before the lockdown?

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* 25. Has your product buying changed since before the pandemic?

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* 26. How do you market your business (e.g social media, email, local press, leaflet distribution)

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* 27. If you have changed the way you market your business, how confident are you using new/changed way of marketing?

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* 28. Do you currently have staff on furlough?

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* 29. Many businesses will have moved into considerable debt as a result of the pandemic. With this in mind, please indicate if your business is in debt, the perceived value of debt now in comparison the the end of 2019.
E.g. If in debt by £10,000 enter "-£10,000". If in profit by £10,000, enter "+£10,000)

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