2023-24 Member Survey

Help us to improve our service for you

Please provide as much detail as possible for each answer.

Your responses will help to shape the future of Resolve and will enable us to improve and further develop our membership offer for you.

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* 1. What is your job role?

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* 2. What do you value most about your Resolve Membership?
Which member benefit(s) do you find most useful?

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* 3. How could we make it better for you?
What services/benefits would help you further in your role?

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* 4. Did you know that this is included with your membership?

	Yes	No
Representation of your interests and views to Government and policy makers	Representation of your interests and views to Government and policy makers Yes	Representation of your interests and views to Government and policy makers No
Practitioner Guides (online) e.g. on topics such as Personal Cannabis Use, CPNs, Witness Statement Drafting...	Practitioner Guides (online) e.g. on topics such as Personal Cannabis Use, CPNs, Witness Statement Drafting... Yes	Practitioner Guides (online) e.g. on topics such as Personal Cannabis Use, CPNs, Witness Statement Drafting... No
Best Practice Library (online) e.g. case studies on ASB Tools & Powers, Firework Safety, Building Resilience in the ASB World...	Best Practice Library (online) e.g. case studies on ASB Tools & Powers, Firework Safety, Building Resilience in the ASB World... Yes	Best Practice Library (online) e.g. case studies on ASB Tools & Powers, Firework Safety, Building Resilience in the ASB World... No
Templates (online) e.g. for drafting PSPOs, CPNs, Possession Orders, Injunctions and Premises Closure Orders...	Templates (online) e.g. for drafting PSPOs, CPNs, Possession Orders, Injunctions and Premises Closure Orders... Yes	Templates (online) e.g. for drafting PSPOs, CPNs, Possession Orders, Injunctions and Premises Closure Orders... No
Bulletins (online) e.g. on topics such as, Welfare Conditionality, Positive Requirements, ASB Powers and Young Adults...	Bulletins (online) e.g. on topics such as, Welfare Conditionality, Positive Requirements, ASB Powers and Young Adults... Yes	Bulletins (online) e.g. on topics such as, Welfare Conditionality, Positive Requirements, ASB Powers and Young Adults... No
Free trainings and events	Free trainings and events Yes	Free trainings and events No
Discount for costed trainings and events	Discount for costed trainings and events Yes	Discount for costed trainings and events No
Resolve Weekly (weekly email to members featuring sector and legislation updates, best practice, events, vacancies and much more)	Resolve Weekly (weekly email to members featuring sector and legislation updates, best practice, events, vacancies and much more) Yes	Resolve Weekly (weekly email to members featuring sector and legislation updates, best practice, events, vacancies and much more) No
Resolution (quarterly digital magazine - the UK's leading community safety publication)	Resolution (quarterly digital magazine - the UK's leading community safety publication) Yes	Resolution (quarterly digital magazine - the UK's leading community safety publication) No
Opportunities to feature in both Resolve Weekly and Resolution	Opportunities to feature in both Resolve Weekly and Resolution Yes	Opportunities to feature in both Resolve Weekly and Resolution No
Networking and opportunities to connect with other members	Networking and opportunities to connect with other members Yes	Networking and opportunities to connect with other members No
The ASB Forum	The ASB Forum Yes	The ASB Forum No
Discount for our other services	Discount for our other services Yes	Discount for our other services No

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* 5. Do you know about our other services?
Please tick those you knew about already

Consultancy

Policy and Procedure / Service Reviews

BTECs

The ASB Apprenticeship

Mediation and Mediator Training

The Resolve Standard

Bespoke E-Learning Courses

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* 6. Resolve helps to shape national policy and represent your interests through the advisory boards/working groups that we sit on (in addition to our work with Government and policy makers behind the scenes).

We have played a key role in all major legislation changes around ASB in the last 27 years and always share the challenges you are facing, any ideas you have and your best practice examples.

Which of the following were you aware of already?

All Party Parliamentary Group on ASB

Home Office Strategic ASB Board

ASB Panel chaired by the Department for Levelling Up

The (new) ASB Taskforce led by Michael Gove

Civil Justice Council (CJC)

National Policy Advisory Group (NPAG)

National Housing, Domestic Abuse Policy and Practice Group

Home Office Voluntary Sector Forum

N8 Policing Research Partnership Advisory Board

All of the above

None of the above

Are there any other working groups/advisory boards you think we should be on?

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* 7. What are the main challenges you currently face in your role/as a service?

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* 8. What do you think about the following?

	Rubbish!	Not good	Average	Good	Excellent	Perfect!	I have no experience with this
Online resources (e.g. Practitioner Guides, Best Practice Library, Templates etc)	Online resources (e.g. Practitioner Guides, Best Practice Library, Templates etc) Rubbish!	Online resources (e.g. Practitioner Guides, Best Practice Library, Templates etc) Not good	Online resources (e.g. Practitioner Guides, Best Practice Library, Templates etc) Average	Online resources (e.g. Practitioner Guides, Best Practice Library, Templates etc) Good	Online resources (e.g. Practitioner Guides, Best Practice Library, Templates etc) Excellent	Online resources (e.g. Practitioner Guides, Best Practice Library, Templates etc) Perfect!	Online resources (e.g. Practitioner Guides, Best Practice Library, Templates etc) I have no experience with this
Free events and trainings (e.g. #GoldenHours, Regional Roundtables, ASB Digital Day)	Free events and trainings (e.g. #GoldenHours, Regional Roundtables, ASB Digital Day) Rubbish!	Free events and trainings (e.g. #GoldenHours, Regional Roundtables, ASB Digital Day) Not good	Free events and trainings (e.g. #GoldenHours, Regional Roundtables, ASB Digital Day) Average	Free events and trainings (e.g. #GoldenHours, Regional Roundtables, ASB Digital Day) Good	Free events and trainings (e.g. #GoldenHours, Regional Roundtables, ASB Digital Day) Excellent	Free events and trainings (e.g. #GoldenHours, Regional Roundtables, ASB Digital Day) Perfect!	Free events and trainings (e.g. #GoldenHours, Regional Roundtables, ASB Digital Day) I have no experience with this
Paid events and trainings (e.g. National ASB Conference, professional and accredited training courses)	Paid events and trainings (e.g. National ASB Conference, professional and accredited training courses) Rubbish!	Paid events and trainings (e.g. National ASB Conference, professional and accredited training courses) Not good	Paid events and trainings (e.g. National ASB Conference, professional and accredited training courses) Average	Paid events and trainings (e.g. National ASB Conference, professional and accredited training courses) Good	Paid events and trainings (e.g. National ASB Conference, professional and accredited training courses) Excellent	Paid events and trainings (e.g. National ASB Conference, professional and accredited training courses) Perfect!	Paid events and trainings (e.g. National ASB Conference, professional and accredited training courses) I have no experience with this
Resolve Weekly	Resolve Weekly Rubbish!	Resolve Weekly Not good	Resolve Weekly Average	Resolve Weekly Good	Resolve Weekly Excellent	Resolve Weekly Perfect!	Resolve Weekly I have no experience with this
Resolution	Resolution Rubbish!	Resolution Not good	Resolution Average	Resolution Good	Resolution Excellent	Resolution Perfect!	Resolution I have no experience with this
Our general communication with you	Our general communication with you Rubbish!	Our general communication with you Not good	Our general communication with you Average	Our general communication with you Good	Our general communication with you Excellent	Our general communication with you Perfect!	Our general communication with you I have no experience with this
Our influence with policy makers and representation of your interests	Our influence with policy makers and representation of your interests Rubbish!	Our influence with policy makers and representation of your interests Not good	Our influence with policy makers and representation of your interests Average	Our influence with policy makers and representation of your interests Good	Our influence with policy makers and representation of your interests Excellent	Our influence with policy makers and representation of your interests Perfect!	Our influence with policy makers and representation of your interests I have no experience with this
Our website in general	Our website in general Rubbish!	Our website in general Not good	Our website in general Average	Our website in general Good	Our website in general Excellent	Our website in general Perfect!	Our website in general I have no experience with this
The ASB Forum	The ASB Forum Rubbish!	The ASB Forum Not good	The ASB Forum Average	The ASB Forum Good	The ASB Forum Excellent	The ASB Forum Perfect!	The ASB Forum I have no experience with this

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* 9. Where you have not selected either 'Excellent' or 'Perfect!', please share your thoughts on how we can improve this aspect of our service?
Please be as complete as possible with your answer - this will help us to improve for you.

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* 10. Resolve is a member-led community, and you have the power to shape the future of Resolve.

Our collective voice is the most respected in the sector and it has never been louder. By responding to our consultations and sharing your thoughts with us, you also have the power to help determine the future of the sector as a whole.

Do you have any other comments, compliments or suggestions that you would like to share with us?

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* 11. Thank you very much for taking the time to complete our survey - it really helps us to improve and we appreciate it.

Please provide your email address if you'd be happy for us to contact you regarding your answers.

2023-24 Member Survey

Help us to improve our service for you

Question Title

* 1. What is your job role?

Question Title

* 2. What do you value most about your Resolve Membership?Which member benefit(s) do you find most useful?

Question Title

* 3. How could we make it better for you?What services/benefits would help you further in your role?

Question Title

* 4. Did you know that this is included with your membership?

Question Title

* 5. Do you know about our other services?Please tick those you knew about already

Question Title

Question Title

* 7. What are the main challenges you currently face in your role/as a service?

Question Title

* 8. What do you think about the following?

Question Title

* 9. Where you have not selected either 'Excellent' or 'Perfect!', please share your thoughts on how we can improve this aspect of our service? Please be as complete as possible with your answer - this will help us to improve for you.

Question Title

Question Title

* 11. Thank you very much for taking the time to complete our survey - it really helps us to improve and we appreciate it.Please provide your email address if you'd be happy for us to contact you regarding your answers.

* 2. What do you value most about your Resolve Membership?
Which member benefit(s) do you find most useful?

* 3. How could we make it better for you?
What services/benefits would help you further in your role?

* 5. Do you know about our other services?
Please tick those you knew about already

* 9. Where you have not selected either 'Excellent' or 'Perfect!', please share your thoughts on how we can improve this aspect of our service?
Please be as complete as possible with your answer - this will help us to improve for you.

* 11. Thank you very much for taking the time to complete our survey - it really helps us to improve and we appreciate it.

Please provide your email address if you'd be happy for us to contact you regarding your answers.