User Feedback

Thank you for taking the time to complete our survey. 
As we are currently trialing 'Live Chat' we'd like to understand what experience our users have had.
We'll use the information to help us improve the service that we offer.

* 1. Why did you choose to contact us through Live Chat?

* 2. During our trial we are open for Live Chat between 10 am and 1 pm on Tuesday - Friday Are there other days/times which would be convenient for you to use this service?

* 3. Did you receive the information you were looking for?

* 4. Rate your overall experience of Live Chat

* 5. Please add any further comments

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