Experience of the Education, Health and Care process

This survey is for parents and carers of children and young people aged 0-25 years with Special Educational Needs and/or Disabilities (SEND), who live in Somerset and have requested an Education, Health and Care needs assessment.

The following survey will be used to inform practice in Somerset, with the view to improving things for families and recognise services families’ value. The information collected will be shared anonymously with various boards Somerset County Council and Somerset Clinical Commissioning group. No personal information will be shared without your consent to do so. Please do not include information that would allow your child to be identified.

We estimate the survey will take approximately 10- 15 minutes to complete. If you require any help to complete or would like a paper version please contact us on 01458 259384 or email getinvolved@somersetparentcarerforum.org.uk. All data from this survey will be stored securely for up to 7 years in line with the forums GDPR policy which is available on our website.

Please do not use the survey to raise safeguarding concern, instead ring Somerset Direct on 0300 123 2224.

The anonymised results of this survey will be shared on Somerset Parent Carer Forums website within 14 days of this survey closing.

Thank you for taking the time to complete this survey.

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* 1. Does your child have an Education, Health and Care Plan?

Yes

Currently applying

Plan has been ceased

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* 2. When was your child's assessment and/or plan issue?

In the last 6 month

In the last 9 months

In the last 12 months

In the last 18 months

Other please specify

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* 3. How old is your child or young person?

0-4

5-11

12-16

17-19

20-25

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* 4. What type of education does your child or young person access?

Mainstream school

Special School

Independent school

Home educated

Alternative provision

Pupil referral Unit

Tutor

Not in education

College

Specialist college

Waiting for a placement

Other (please specify)

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* 5. How did the process of getting the EHCP start?

I made a request to my child's school

I made a request to my local authority

I made a request to a health professional (e.g. health visitor, gp)

I made a request to my child's Social worker

My local authority approached me about getting an EHCP

My child's school approached me about getting an EHCP

My child's health professional approached me about getting an EHCP

My child's social worker approached me about getting an EHCP

Other (please specify)

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* 6. To what extent did the following happen during the assessment process for an EHCP?

	Strongly Agree	Agree	Neither agree or disagree	Disagree	Strongly disagree
Your views were included	Your views were included Strongly Agree	Your views were included Agree	Your views were included Neither agree or disagree	Your views were included Disagree	Your views were included Strongly disagree
Your child's views were included	Your child's views were included Strongly Agree	Your child's views were included Agree	Your child's views were included Neither agree or disagree	Your child's views were included Disagree	Your child's views were included Strongly disagree
Communication about the EHCP was clear throughout the process.	Communication about the EHCP was clear throughout the process. Strongly Agree	Communication about the EHCP was clear throughout the process. Agree	Communication about the EHCP was clear throughout the process. Neither agree or disagree	Communication about the EHCP was clear throughout the process. Disagree	Communication about the EHCP was clear throughout the process. Strongly disagree
The staff you were dealing with were knowledgeable about the process.	The staff you were dealing with were knowledgeable about the process. Strongly Agree	The staff you were dealing with were knowledgeable about the process. Agree	The staff you were dealing with were knowledgeable about the process. Neither agree or disagree	The staff you were dealing with were knowledgeable about the process. Disagree	The staff you were dealing with were knowledgeable about the process. Strongly disagree
The time and work you had to put in to getting an EHCP was reasonable	The time and work you had to put in to getting an EHCP was reasonable Strongly Agree	The time and work you had to put in to getting an EHCP was reasonable Agree	The time and work you had to put in to getting an EHCP was reasonable Neither agree or disagree	The time and work you had to put in to getting an EHCP was reasonable Disagree	The time and work you had to put in to getting an EHCP was reasonable Strongly disagree
A personal budget was explained and offered	A personal budget was explained and offered Strongly Agree	A personal budget was explained and offered Agree	A personal budget was explained and offered Neither agree or disagree	A personal budget was explained and offered Disagree	A personal budget was explained and offered Strongly disagree
I was given information about where I could go for help and support during the process	I was given information about where I could go for help and support during the process Strongly Agree	I was given information about where I could go for help and support during the process Agree	I was given information about where I could go for help and support during the process Neither agree or disagree	I was given information about where I could go for help and support during the process Disagree	I was given information about where I could go for help and support during the process Strongly disagree

Please use this space to tell us anything you would like us to know about the assessment process

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* 7. Please complete this section to let us know about the quality of our plan.

	Strongly agree	Agree	I do not agree or disagree	Disagree	Strongly Disagree
My child's EHCP is easy to understand	My child's EHCP is easy to understand Strongly agree	My child's EHCP is easy to understand Agree	My child's EHCP is easy to understand I do not agree or disagree	My child's EHCP is easy to understand Disagree	My child's EHCP is easy to understand Strongly Disagree
My child's needs are clearly identified in the EHCP	My child's needs are clearly identified in the EHCP Strongly agree	My child's needs are clearly identified in the EHCP Agree	My child's needs are clearly identified in the EHCP I do not agree or disagree	My child's needs are clearly identified in the EHCP Disagree	My child's needs are clearly identified in the EHCP Strongly Disagree
My child's EHCP will help them prepare for their future life	My child's EHCP will help them prepare for their future life Strongly agree	My child's EHCP will help them prepare for their future life Agree	My child's EHCP will help them prepare for their future life I do not agree or disagree	My child's EHCP will help them prepare for their future life Disagree	My child's EHCP will help them prepare for their future life Strongly Disagree
The provision in the plan is clear and I can see what should be provided for my child	The provision in the plan is clear and I can see what should be provided for my child Strongly agree	The provision in the plan is clear and I can see what should be provided for my child Agree	The provision in the plan is clear and I can see what should be provided for my child I do not agree or disagree	The provision in the plan is clear and I can see what should be provided for my child Disagree	The provision in the plan is clear and I can see what should be provided for my child Strongly Disagree
I know when my child's EHCP will be reviewed	I know when my child's EHCP will be reviewed Strongly agree	I know when my child's EHCP will be reviewed Agree	I know when my child's EHCP will be reviewed I do not agree or disagree	I know when my child's EHCP will be reviewed Disagree	I know when my child's EHCP will be reviewed Strongly Disagree
My child's plan clearly sets out the named provider (e.g nursery, school or college)	My child's plan clearly sets out the named provider (e.g nursery, school or college) Strongly agree	My child's plan clearly sets out the named provider (e.g nursery, school or college) Agree	My child's plan clearly sets out the named provider (e.g nursery, school or college) I do not agree or disagree	My child's plan clearly sets out the named provider (e.g nursery, school or college) Disagree	My child's plan clearly sets out the named provider (e.g nursery, school or college) Strongly Disagree
I am happy with the education part of my child's plan	I am happy with the education part of my child's plan Strongly agree	I am happy with the education part of my child's plan Agree	I am happy with the education part of my child's plan I do not agree or disagree	I am happy with the education part of my child's plan Disagree	I am happy with the education part of my child's plan Strongly Disagree
I am happy with the care part of my child's plan	I am happy with the care part of my child's plan Strongly agree	I am happy with the care part of my child's plan Agree	I am happy with the care part of my child's plan I do not agree or disagree	I am happy with the care part of my child's plan Disagree	I am happy with the care part of my child's plan Strongly Disagree
I am happy with the health part of my child's plan	I am happy with the health part of my child's plan Strongly agree	I am happy with the health part of my child's plan Agree	I am happy with the health part of my child's plan I do not agree or disagree	I am happy with the health part of my child's plan Disagree	I am happy with the health part of my child's plan Strongly Disagree
I know where to go if the provision in my child's plan is not delivered	I know where to go if the provision in my child's plan is not delivered Strongly agree	I know where to go if the provision in my child's plan is not delivered Agree	I know where to go if the provision in my child's plan is not delivered I do not agree or disagree	I know where to go if the provision in my child's plan is not delivered Disagree	I know where to go if the provision in my child's plan is not delivered Strongly Disagree

Please use this space to let us know about the quality of your child's plan

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* 8. How long did the EHCP process take?

Up to 20 weeks

21-24 weeks

25-30 weeks

More than 30 weeks

Please use this space to tell us anything you would like us to know about this.

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* 9. If you used any of these services please let us know your experience

	Did not use	Excellent experience	Good experience	Okay experience	Poor experience	Awful Experience
SENDIAS	SENDIAS Did not use	SENDIAS Excellent experience	SENDIAS Good experience	SENDIAS Okay experience	SENDIAS Poor experience	SENDIAS Awful Experience
Mediation Service (e.g Global Mediation)	Mediation Service (e.g Global Mediation) Did not use	Mediation Service (e.g Global Mediation) Excellent experience	Mediation Service (e.g Global Mediation) Good experience	Mediation Service (e.g Global Mediation) Okay experience	Mediation Service (e.g Global Mediation) Poor experience	Mediation Service (e.g Global Mediation) Awful Experience
Tribunal	Tribunal Did not use	Tribunal Excellent experience	Tribunal Good experience	Tribunal Okay experience	Tribunal Poor experience	Tribunal Awful Experience
Local Offer	Local Offer Did not use	Local Offer Excellent experience	Local Offer Good experience	Local Offer Okay experience	Local Offer Poor experience	Local Offer Awful Experience
Solicitor	Solicitor Did not use	Solicitor Excellent experience	Solicitor Good experience	Solicitor Okay experience	Solicitor Poor experience	Solicitor Awful Experience
Charity or voluntary organisation	Charity or voluntary organisation Did not use	Charity or voluntary organisation Excellent experience	Charity or voluntary organisation Good experience	Charity or voluntary organisation Okay experience	Charity or voluntary organisation Poor experience	Charity or voluntary organisation Awful Experience

Please use this space to tell us anything else you would like us to know.

Experience of the Education, Health and Care process

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* 1. Does your child have an Education, Health and Care Plan?

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* 2. When was your child's assessment and/or plan issue?

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* 3. How old is your child or young person?

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* 4. What type of education does your child or young person access?

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* 5. How did the process of getting the EHCP start?

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* 6. To what extent did the following happen during the assessment process for an EHCP?

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* 7. Please complete this section to let us know about the quality of our plan.

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* 8. How long did the EHCP process take?

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* 9. If you used any of these services please let us know your experience

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Thank you for sharing your experiences.