Client Survey 2 Question Title * 1. How easy was it for you to access our service? Very easy Easy Neither easy nor difficult Difficult Very difficult Other (please specify) Question Title * 2. If you needed Face-to-Face advice, how easy was it for you to get to our main offices or outreaches? Very easy Easy Neither easy nor difficult Difficult Very difficult Other (please specify) Question Title * 3. How do you prefer to engage with us? by appointment by dropping in by telephone online Other (please specify) Question Title * 4. What did you expect CAAN to do for you? give me information tell me what I need to do take action for me Other (please specify) Question Title * 5. Do you feel CAAN could have done more for you Yes No Question Title * 6. Has our advice and support helped to improve your situation or your wellbeing? A great deal A lot A moderate amount A little None at all Question Title * 7. Overall, how happy are you with advice and support you have received? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Question Title * 8. Would you use Community Advice Antrim & Newtownabbey Yes No Other (please specify) Done