FtP Customer Feedback survey

Question Title

* 1. Which of the following best describes you?

I'm the nurse, midwife or nursing associate that is/was under investigation

I'm representing the nurse, midwife or nursing associate that is/was under investigation

I referred a nurse, midwife or nursing associate to the NMC

I'm the current/previous employer of the nurse, midwife or nursing associate under investigation

I’m a witness in a case

I’ve provided the NMC with an expert/investigation report

I’m interested in the outcome of an NMC case

I’m a panel member or legal assessor

I work for another regulatory body

I work for the police

I'm a member of the public/patient/service user

Professional Standards Authority (PSA)

Department of Health (DOH)

I'm a registered professional

Other (please specify)

Question Title

* 2. Please select to what extent you agree or disagree with the following statements:

	strongly agree	Agree	Neither agree nor disagree	Disagree	strongly disagree
I felt supported throughout the process	I felt supported throughout the process strongly agree	I felt supported throughout the process Agree	I felt supported throughout the process Neither agree nor disagree	I felt supported throughout the process Disagree	I felt supported throughout the process strongly disagree
I felt well informed throughout the process	I felt well informed throughout the process strongly agree	I felt well informed throughout the process Agree	I felt well informed throughout the process Neither agree nor disagree	I felt well informed throughout the process Disagree	I felt well informed throughout the process strongly disagree
I was treated with consideration and kindness	I was treated with consideration and kindness strongly agree	I was treated with consideration and kindness Agree	I was treated with consideration and kindness Neither agree nor disagree	I was treated with consideration and kindness Disagree	I was treated with consideration and kindness strongly disagree
I felt I was listened to	I felt I was listened to strongly agree	I felt I was listened to Agree	I felt I was listened to Neither agree nor disagree	I felt I was listened to Disagree	I felt I was listened to strongly disagree
I felt able to fully participate in the process	I felt able to fully participate in the process strongly agree	I felt able to fully participate in the process Agree	I felt able to fully participate in the process Neither agree nor disagree	I felt able to fully participate in the process Disagree	I felt able to fully participate in the process strongly disagree
I was told what to expect from the process, what decisions might be made and how they were reached	I was told what to expect from the process, what decisions might be made and how they were reached strongly agree	I was told what to expect from the process, what decisions might be made and how they were reached Agree	I was told what to expect from the process, what decisions might be made and how they were reached Neither agree nor disagree	I was told what to expect from the process, what decisions might be made and how they were reached Disagree	I was told what to expect from the process, what decisions might be made and how they were reached strongly disagree
I was kept updated on the progress of the case	I was kept updated on the progress of the case strongly agree	I was kept updated on the progress of the case Agree	I was kept updated on the progress of the case Neither agree nor disagree	I was kept updated on the progress of the case Disagree	I was kept updated on the progress of the case strongly disagree
I've been able to access systems or technology provided by the NMC without issue	I've been able to access systems or technology provided by the NMC without issue strongly agree	I've been able to access systems or technology provided by the NMC without issue Agree	I've been able to access systems or technology provided by the NMC without issue Neither agree nor disagree	I've been able to access systems or technology provided by the NMC without issue Disagree	I've been able to access systems or technology provided by the NMC without issue strongly disagree
I knew how to give feedback or raise concerns if I was unhappy with something	I knew how to give feedback or raise concerns if I was unhappy with something strongly agree	I knew how to give feedback or raise concerns if I was unhappy with something Agree	I knew how to give feedback or raise concerns if I was unhappy with something Neither agree nor disagree	I knew how to give feedback or raise concerns if I was unhappy with something Disagree	I knew how to give feedback or raise concerns if I was unhappy with something strongly disagree
I felt any questions that I had were answered	I felt any questions that I had were answered strongly agree	I felt any questions that I had were answered Agree	I felt any questions that I had were answered Neither agree nor disagree	I felt any questions that I had were answered Disagree	I felt any questions that I had were answered strongly disagree

Question Title

* 3. Did we ask if you needed any adjustments?

Yes

Question Title

* 4. Did the adjustments made meet your needs?

Yes

I didn't need any adjustments

If the adjustments did not meet your needs, please provide further information

Question Title

* 5. Is there any additional feedback you would like to share with us?

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25% of survey complete.