FtP Customer Feedback survey Question Title * 1. As our surveys are anonymous, please would you confirm whether you are: Registrant under investigation Representative of registrant under investigation Referrer (employer) Referrer (colleague) Referrer (member of public) Referrer (other) Witness Current employer (not the referrer) Other regulatory bodies Professional Standards Authority (PSA) Department of Health (DOH) Police Other (please specify) Question Title * 2. How satisfied were you with the customer service you received today? Highly satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Highly dissatisfied Question Title * 3. Please select to what extent you agree or disagree with the following statement:'The NMC made it easy for me to manage my issue' Strongly Agree Agree Neither agree nor disagree Disagree Strongly Disagree Question Title * 4. Has the contact you have had with us helped to resolve the queries that you contacted us about today? Yes - All queries fully resolved Yes - Most queries resolved Not applicable – I didn’t have any queries to resolve No - I have some queries remaining No - My queries are not resolved at all Question Title * 5. Please select to what extent you agree or disagree with the following statements: Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree I can easily locate the information I require on the NMC website I can easily locate the information I require on the NMC website Strongly agree I can easily locate the information I require on the NMC website Agree I can easily locate the information I require on the NMC website Neither agree nor disagree I can easily locate the information I require on the NMC website Disagree I can easily locate the information I require on the NMC website Strongly disagree I find the communications provided by the NMC helpful I find the communications provided by the NMC helpful Strongly agree I find the communications provided by the NMC helpful Agree I find the communications provided by the NMC helpful Neither agree nor disagree I find the communications provided by the NMC helpful Disagree I find the communications provided by the NMC helpful Strongly disagree I understand the role of the NMC I understand the role of the NMC Strongly agree I understand the role of the NMC Agree I understand the role of the NMC Neither agree nor disagree I understand the role of the NMC Disagree I understand the role of the NMC Strongly disagree I believe the timeliness of case updates are suitable I believe the timeliness of case updates are suitable Strongly agree I believe the timeliness of case updates are suitable Agree I believe the timeliness of case updates are suitable Neither agree nor disagree I believe the timeliness of case updates are suitable Disagree I believe the timeliness of case updates are suitable Strongly disagree Question Title * 6. Is there any additional feedback you would like to share with us? Page1 / 1 100% of survey complete. Done