Patient/Carer Questionnaire

Thank you for taking the time to complete this feedback for Fife's Out of Hours Service.  Your experience with us is important and we will use the information you give us to ensure our service is the best it can be.  If you are a carer or parent we would appreciate you answering these questions on behalf of the person who received care today.

Please complete the following questions.

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* 1. Were you involved as much as you wanted to be in any discussions about you or your care?

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* 2. Do you feel that the people you spoke to today were really listening to what you had to say?

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* 3. During my contact today, staff took account of the things that are important to me

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* 4. Did you have all the information and support you needed to help you make decisions about your care or treatment?

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* 5. I felt that the arrangements for my visit today took my needs into account

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* 6. Do you feel you got the care you needed?

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* 7. Overall, how would you rate the care you received

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* 8. Do you have any other comments or suggestions for improvement

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* 9. Which centre were you seen in?

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* 10. Please can you add the time and date of your visit

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