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* 1. What type of company do you work for?

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* 2. Does your company make good use of available technology today to improve performance and customer service?

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* 3. What do you think the attitude of your peers is to technology and change?

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* 4. Which of these factors are most influential in controlling the rate of adoption of technology in this sector?

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* 5. Who do you think will help to overcome these challenges and drive progress (rank in order)?

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