* 1. The customer information sheet provides a clear explanation of the difference between district heating and gas central heating

* 2. The customer information sheet provides a clear and easy-to-understand description of the Heat Cost Calculator and how it works.

* 3. Do you have any comments or suggestions on the customer information sheet?

* 4. What was your reason for using the Heat Cost Calculator?

* 5. The results from the Heat Cost Calculator provide a clear comparison between the cost of heating and hot water for a property on district heating and the costs for a similarly sized property with gas central heating

* 6. I understand that the result provided is an indicative cost for gas central heating, and not an actual cost.

* 7. Are there any improvements to the Heat Cost Calculator that you would like to see?

* 8. Are there any other comments you would like to make?