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* 1. How highly do you value the Shop/Post Office

Not at all I value the shop a great deal
i We adjusted the number you entered based on the slider’s scale.

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* 2. What is your relationship with the shop

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* 3. How often do you visit the shop

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* 4. What do you most frequently use the shop for?

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* 5. On average, how much do you spend in the shop per visit?

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* 6. Which items do you buy?

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* 7. How often do you use the Post Office?

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* 8. Do you use the shop when you visit the Post Office?

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* 9. What could the shop do to attract more of your custom?

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* 10. Finally, what are your thoughts about the whole Shop/Post Office?

  Poor Acceptable Good Excellent
Shop hours are appropriate for my needs
The shop atmosphere and decor are appealing
The goods sold are value for money
The goods displayed are attractive
I receive great customer service
I feel valued as a customer
The range of goods is sufficient for my needs
Access to, and within the shop is suitable for my needs
Overall I am very satisfied with the shop
I recommend the shop to others

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