Brookwood Cemetery - Customer Survey Customer Satisfaction Survey OK Question Title * 1. Please provide the reason for your visit To organise or attend a Funeral Service To select or visit a Grave Site Administration of memorial permits, transfers or extension to Grave Rights Research Leisure OK Question Title * 2. How do you find the standard of grounds maintenance at the Cemetery? Not Applicable Poor Good Excellent Not Applicable Poor Good Excellent OK Question Title * 3. How do the Cemetery opening times compare with your expectations? Not Applicable Poor Good Excellent Not Applicable Poor Good Excellent OK Question Title * 4. How do you rate the signage and ease of finding your way around the cemetery? Not applicable Poor Good Excellent Not applicable Poor Good Excellent OK Question Title * 5. How would you describe communication with the Cemetery? Not Applicable Poor Good Excellent Not Applicable Poor Good Excellent OK Question Title * 6. How did you find the attitude of staff in terms of respect, helpfulness and understanding of your feelings? Not Applicable Poor Good Excellent Not Applicable Poor Good Excellent OK Question Title * 7. Please rate the quality of the information provided to you upon your visit? Not Applicable Poor Good Excellent Not Applicable Poor Good Excellent OK Question Title * 8. Please rate the quality of choice provided for burial options? Not Applicable Poor Good Excellent Not Applicable Poor Good Excellent OK Question Title * 9. Please rate the standard of information provided on our Website? Not Applicable Poor Good Excellent Not Applicable Poor Good Excellent OK Question Title * 10. Please rate overall how satisfied you were with the standard of service you received? Not Applicable Poor Good Excellent Not Applicable Poor Good Excellent OK DONE