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* 1. What methods do you use to listen and respond to learner voice and feedback.  Please tick all the appropriate boxes.

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* 2. Would you be willing to share the tools, tasks and methods you use with other practitioners?

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* 3. Do you have any specific examples of how you or your organisation responded to learner feedback

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* 4. Do you have examples of your ESOL learners participating in formal/informal committees or forums either inside or outside of your organisation

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* 5. We are interested in hearing from students about their opportunities to give feedback and to make positive suggestions for changes to course design or content.  Do you have a group of learners who would be willing to participate in a focus group in order to get information from a learner perspective?

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* 7. What is the name of your organisation?

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