Lucy Allan MP's Telford Bus Survey Question Title * 1. How often do you use Arriva bus services in Telford? Daily 1-3 times per week 4-6 times per week Monthly Yearly Never Other (please specify) Question Title * 2. How often is your bus on time? Every time Nearly every time Most of the time Regularly late Always late Never on time Other (please specify) Question Title * 3. With 10 being the highest, how reliable do you consider Arriva services to be? 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Question Title * 4. Are the existing bus routes convenient to use to get around Telford? Routes are convenient and direct Routes are neither convenient nor direct Other (please specify) Question Title * 5. What other modes of transport do you use regularly to get around Telford? Car Taxi Train Cycling Walking Other (please specify) Question Title * 6. Would you use a bus more regularly if it was convenient to do so? Yes No Possibly Other (please specify) Question Title * 7. Do you consider Arriva bus services to be good value for money? Good value for money Appropriately priced Quite expensive Far too expensive Question Title * 8. Would you use buses more often if... ...the price was lower ...services were more regular ...services were more direct ...buses were more reliable Other (please specify) Question Title * 9. Which of these, if any, have you experienced when using buses in Telford? Anti-social behaviour Dirty vehicles Overcrowded services Unhelpful staff Other (please specify) Question Title * 10. What do you think could be improved to deliver an excellent service? Done