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* 1. How did you experience your first contact(by phone) and initial meeting at SAIL?

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* 2. How has counselling helped you (if at all)?

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* 3. What(if anything) did you particularly like/appreciate about your service from SAIL?

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* 4. What(if anything) did you dislike/find difficult about your service from SAIL?

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* 5. What do you feel about the physical environment at SAIL?

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* 6. Do you have any suggestions which might help us to improve the service?

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