Thank you for attending the Enhancing Customer Experience workshop. To help us evaluate the effectivness of the workshop please could you complete this anonymous evaluation survey which is made up of 6 questions (all optional).

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* 1. Did the workshop achieve its stated objectives by enabling you :
  • To identify ways to enhance customer experience and to share existing best practice within the Faculty of Biological Sciences SES teams. 
  • To help ensure the success of the new team structures, in particular by ensuring Academic colleagues and students receive consistent and excellent support.
  • To consider how to set and agree service level/ customer experience standards

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* 2. To what extent do you think attending this workshop will help you enhance customer experience?

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* 3. Is there anything you intend to do differently as a result of attending this workshop?

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* 4. Was there anything that would have improved the workshop from your point of view?

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* 5. Anything else you want to comment on?   If you would like a response to your comment please include your email address in your answer.

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* 6. Would you recommend this workshop to a colleague?

Thank you for completing this evaluation survey. Jon Colman

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