LGBT Patients’ Experiences of Primary Care Annual Survey 2021

About the survey

This survey asks about your experiences of accessing healthcare services from your GP, dentist, pharmacist and optometrist. It aims to build a picture of current healthcare provision by primary care services for lesbian, gay, bisexual and trans (LGBT) people. The findings of this research will be turned into a report which will be used to make sure that primary care services are better able to recognise and meet the needs of their LGBT patients.

This survey is for LGBT people living in England and responses from people who are not LGBT or live outside of England will not be included in the analysis, and are not eligible to be entered into the prize draw.

The survey should take around 20-40 minutes, depending on your answers. To thank you for your time, you may choose to enter into a prize draw to win £200 worth of shopping vouchers or 3 prizes of vouchers worth £25. 

The information you provide will remain confidential and anonymous. All survey data will be stored securely in line with GDPR. If you have any questions about how your date is stored, please contact This survey has been reviewed in line with LGBT Foundation's Research Ethics and Integrity Policy.

The survey closes on 31st July 2021.

About Pride in Practice

This research is part of Pride in Practice, a quality assurance and social prescribing programme for primary care services and LGBT communities. Pride in Practice provides training, assessment, accreditation and ongoing support for healthcare services to help them be inclusive of LGBT patients. Pride in Practice is funded by the Greater Manchester Health and Social Care Partnership.

Support for you

The questions in this survey might be distressing if you have had negative experiences of healthcare in the past. If you would like support with any of the issues raised in this survey, please call LGBT Foundation’s helpline on 0345 3 30 30 30 or email

Question Title

* 1. Do you consent for us to collect and use your survey responses?

No data that can identify you will be shared with our funders or with any primary care services themselves. We may use demographic information alongside quotes from free text boxes to ensure the quotes make sense. The demographics we will use are sexual orientation, ethnicity, town, gender and trans status (e.g. black, lesbian, cis, woman, Bolton).

Question Title

* 2. Do you consent to us using this demographic information or would you prefer quotes to be anonymised?