Customer Satisfaction Survey

Question Title

* 1. What was your reason for visiting Déda? (Please specify name of event and date)

Déda Adult Classes

Déda Children's Classes

Peformance or Event

CUBE Café

Hiring Meeting Rooms

Art Exhibition

Other

Please specify name of event and date

Question Title

* 2. How would you rate the following for your recent visit?

	Very Good	Good	Neither poor nor good	Poor	Very Poor	Don't know/Not applicable
Ticket booking experience	Ticket booking experience Very Good	Ticket booking experience Good	Ticket booking experience Neither poor nor good	Ticket booking experience Poor	Ticket booking experience Very Poor	Ticket booking experience Don't know/Not applicable
How welcoming the staff were	How welcoming the staff were Very Good	How welcoming the staff were Good	How welcoming the staff were Neither poor nor good	How welcoming the staff were Poor	How welcoming the staff were Very Poor	How welcoming the staff were Don't know/Not applicable
Finding your way around the venue (i.e. directions)	Finding your way around the venue (i.e. directions) Very Good	Finding your way around the venue (i.e. directions) Good	Finding your way around the venue (i.e. directions) Neither poor nor good	Finding your way around the venue (i.e. directions) Poor	Finding your way around the venue (i.e. directions) Very Poor	Finding your way around the venue (i.e. directions) Don't know/Not applicable
Ease of physical access in and around the venue	Ease of physical access in and around the venue Very Good	Ease of physical access in and around the venue Good	Ease of physical access in and around the venue Neither poor nor good	Ease of physical access in and around the venue Poor	Ease of physical access in and around the venue Very Poor	Ease of physical access in and around the venue Don't know/Not applicable
Information about the artform/artists/performers	Information about the artform/artists/performers Very Good	Information about the artform/artists/performers Good	Information about the artform/artists/performers Neither poor nor good	Information about the artform/artists/performers Poor	Information about the artform/artists/performers Very Poor	Information about the artform/artists/performers Don't know/Not applicable
Food & drink facilities	Food & drink facilities Very Good	Food & drink facilities Good	Food & drink facilities Neither poor nor good	Food & drink facilities Poor	Food & drink facilities Very Poor	Food & drink facilities Don't know/Not applicable
Quality of the performance/event/exhibition	Quality of the performance/event/exhibition Very Good	Quality of the performance/event/exhibition Good	Quality of the performance/event/exhibition Neither poor nor good	Quality of the performance/event/exhibition Poor	Quality of the performance/event/exhibition Very Poor	Quality of the performance/event/exhibition Don't know/Not applicable
Value for money	Value for money Very Good	Value for money Good	Value for money Neither poor nor good	Value for money Poor	Value for money Very Poor	Value for money Don't know/Not applicable
Changing facilities	Changing facilities Very Good	Changing facilities Good	Changing facilities Neither poor nor good	Changing facilities Poor	Changing facilities Very Poor	Changing facilities Don't know/Not applicable
Studio facilites	Studio facilites Very Good	Studio facilites Good	Studio facilites Neither poor nor good	Studio facilites Poor	Studio facilites Very Poor	Studio facilites Don't know/Not applicable
The whole experience	The whole experience Very Good	The whole experience Good	The whole experience Neither poor nor good	The whole experience Poor	The whole experience Very Poor	The whole experience Don't know/Not applicable

Do you have any additional comments?

Question Title

* 3. Prior to this, had you visited Déda before? (Tick one only)

Yes, in the last 12 months

Yes, between one and two years ago

Yes, between two and three years ago

Yes, between three and five years ago

Yes, but more than five years ago

No, it was my first time

Question Title

* 4. How likely is it that you would recommend Déda to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Question Title

* 5. How do you get updates on Déda's activity?

Through word of mouth

Déda website

Social media

Search engine

Brochure

Newspaper

Other (please specify)

Question Title

* 6. How would you describe Déda in 3 words?

Question Title

* 7. What is your full postcode? (postcode information will not be used for direct marketing and will only be used for research purposes.)

Question Title

* 8. Would you like to leave any other feedback about your experience at Déda? (If you would like us to respond to your feedback please include your email address)