VCSE and Health Survey – Impact of COVID-19

In order to plan how best we can support VCSE sector resilience in the short, medium and longer term we need to collect some information about the impact of COVID-19 on individual organisations. This will help us to:

·       Better understand and describe the overall impact of COVID-19 on VCSE partners working in health
·       Add detail from the VCSE sector into the health planning for recovery that is underway
·       Add detail from the VCSE sector to some locality ‘packs’ in development to describe the new service system
·       Work with colleagues in the NHS, local government and grant funders to take a joined up strategic approach to supporting resilience in the short to long term
·       Work with you over the next few weeks and months to support your specific organisation as best we can to be resilient through these challenging times.

Survey responses will be analysed to identify themes and published as an anonymised report. Suffolk and North East Essex ICS will store all data in this survey securely. We will not share personal or sensitive organisational information with any third party, however if responses indicate that an organisation or sector may need targeted support, we may contact respondents individually to explore this further, and seek informed consent to share information with any other relevant organisations. The Suffolk and North East Essex ICS will retain the data obtained through this survey for the duration of the formal COVID-19 pandemic response and recovery period. You can withdraw your consent to Suffolk and North East Essex ICS holding your information at any time by emailing victoria.fennell@nhs.net

Thank you for your help.

Susannah Howard, ICS Programme Director - Suffolk and North East Essex

Question Title

* 1. Information about your organisation

Full name of your organisation:

Name of key contact:

Position:

Email address:

Contact number:

Type of organisation:

Geographical area of operation:

Who do you usually offer your services to?
i.e. Description of service user group and number of service users

What type of services do you provide? e.g drop in, 1:1 support, home help etc

Question Title

* 2. In your view is there a risk at the moment to the sustainability of;

	Short Term	Medium Term	Long Term
Some of the services offered by your organisation?	Some of the services offered by your organisation? Short Term	Some of the services offered by your organisation? Medium Term	Some of the services offered by your organisation? Long Term
Comments
Your organisation overall?	Your organisation overall? Short Term	Your organisation overall? Medium Term	Your organisation overall? Long Term
Comments
What do you expect the impact of COVID-19 to be on the need for your services?	What do you expect the impact of COVID-19 to be on the need for your services? Short Term	What do you expect the impact of COVID-19 to be on the need for your services? Medium Term	What do you expect the impact of COVID-19 to be on the need for your services? Long Term
Comments

Question Title

* 3. NHS Contracts or Grants

	Yes	No
Do you have any current contracts or grants from the NHS? (CCGs / Alliances / NHS Trusts) If yes, what for, from which organisation, how much, end date, expectations of renewal, who is your point of contact for this contract	Do you have any current contracts or grants from the NHS? (CCGs / Alliances / NHS Trusts) If yes, what for, from which organisation, how much, end date, expectations of renewal, who is your point of contact for this contract Yes	Do you have any current contracts or grants from the NHS? (CCGs / Alliances / NHS Trusts) If yes, what for, from which organisation, how much, end date, expectations of renewal, who is your point of contact for this contract No
Comments
Has the pandemic affected your delivery against these NHS contracts? If yes, how?	Has the pandemic affected your delivery against these NHS contracts? If yes, how? Yes	Has the pandemic affected your delivery against these NHS contracts? If yes, how? No
Comments
Have you offered any additional services to the NHS during the pandemic? If yes, what did you offer, how much and to who? What was the outcome?	Have you offered any additional services to the NHS during the pandemic? If yes, what did you offer, how much and to who? What was the outcome? Yes	Have you offered any additional services to the NHS during the pandemic? If yes, what did you offer, how much and to who? What was the outcome? No
Comments

Question Title

* 4. Changes to your services and ways of working during the COVID-19 Pandemic

Which services are you continuing to provide as normal during the pandemic?

Have any of your services been suspended during the pandemic?

Are you offering any new or adapted services during the pandemic?

Do you have plans to re-establish or further adapt services in the short to medium term?

Question Title

* 5. What are the key risks to your organisation?

	Short Term	Medium Term	Long Term	N/A
Reduced Income	Reduced Income Short Term	Reduced Income Medium Term	Reduced Income Long Term	Reduced Income N/A
Comments
Cash flow challenges	Cash flow challenges Short Term	Cash flow challenges Medium Term	Cash flow challenges Long Term	Cash flow challenges N/A
Comments
Uncertainty about future funding	Uncertainty about future funding Short Term	Uncertainty about future funding Medium Term	Uncertainty about future funding Long Term	Uncertainty about future funding N/A
Comments
Impact of furloughing staff	Impact of furloughing staff Short Term	Impact of furloughing staff Medium Term	Impact of furloughing staff Long Term	Impact of furloughing staff N/A
Comments
Lack of volunteers	Lack of volunteers Short Term	Lack of volunteers Medium Term	Lack of volunteers Long Term	Lack of volunteers N/A
Comments
Volunteer capacity reduced because in 'at risk' groups	Volunteer capacity reduced because in 'at risk' groups Short Term	Volunteer capacity reduced because in 'at risk' groups Medium Term	Volunteer capacity reduced because in 'at risk' groups Long Term	Volunteer capacity reduced because in 'at risk' groups N/A
Comments
Inability to meet increased demand	Inability to meet increased demand Short Term	Inability to meet increased demand Medium Term	Inability to meet increased demand Long Term	Inability to meet increased demand N/A
Comments
Insufficient software and other technology	Insufficient software and other technology Short Term	Insufficient software and other technology Medium Term	Insufficient software and other technology Long Term	Insufficient software and other technology N/A
Comments
Inability to operate with social distancing	Inability to operate with social distancing Short Term	Inability to operate with social distancing Medium Term	Inability to operate with social distancing Long Term	Inability to operate with social distancing N/A
Comments
Building closures	Building closures Short Term	Building closures Medium Term	Building closures Long Term	Building closures N/A
Comments
Inability to operate due to lockdown advice	Inability to operate due to lockdown advice Short Term	Inability to operate due to lockdown advice Medium Term	Inability to operate due to lockdown advice Long Term	Inability to operate due to lockdown advice N/A
Comments
Inability to operate due to changes in operation of health or social care services	Inability to operate due to changes in operation of health or social care services Short Term	Inability to operate due to changes in operation of health or social care services Medium Term	Inability to operate due to changes in operation of health or social care services Long Term	Inability to operate due to changes in operation of health or social care services N/A
Comments
Access to staff or volunteer testing	Access to staff or volunteer testing Short Term	Access to staff or volunteer testing Medium Term	Access to staff or volunteer testing Long Term	Access to staff or volunteer testing N/A
Comments
Availability of PPE	Availability of PPE Short Term	Availability of PPE Medium Term	Availability of PPE Long Term	Availability of PPE N/A
Comments
Cost of PPE	Cost of PPE Short Term	Cost of PPE Medium Term	Cost of PPE Long Term	Cost of PPE N/A
Comments
Access to guidance or training in the use of PPE	Access to guidance or training in the use of PPE Short Term	Access to guidance or training in the use of PPE Medium Term	Access to guidance or training in the use of PPE Long Term	Access to guidance or training in the use of PPE N/A
Comments
Other - please specify	Other - please specify Short Term	Other - please specify Medium Term	Other - please specify Long Term	Other - please specify N/A
Comments

Question Title

* 6. Overall changes to your income

	Yes	No	N/A
Has overall income to your organisation been affected by COVID-19?	Has overall income to your organisation been affected by COVID-19? Yes	Has overall income to your organisation been affected by COVID-19? No	Has overall income to your organisation been affected by COVID-19? N/A
Comments:
Has your unrestricted funding been affected e.g. fundraising income?	Has your unrestricted funding been affected e.g. fundraising income? Yes	Has your unrestricted funding been affected e.g. fundraising income? No	Has your unrestricted funding been affected e.g. fundraising income? N/A
Comments:
Has the pandemic affected income through service users or traded income?	Has the pandemic affected income through service users or traded income? Yes	Has the pandemic affected income through service users or traded income? No	Has the pandemic affected income through service users or traded income? N/A
Comments:
Has the pandemic affected income from a National parent body?	Has the pandemic affected income from a National parent body? Yes	Has the pandemic affected income from a National parent body? No	Has the pandemic affected income from a National parent body? N/A
Comments:
Have you accessed any government schemes for businesses or small employers? i.e. Staff Furlough scheme/ Small business grants/ Small business rate relief or other schemes	Have you accessed any government schemes for businesses or small employers? i.e. Staff Furlough scheme/ Small business grants/ Small business rate relief or other schemes Yes	Have you accessed any government schemes for businesses or small employers? i.e. Staff Furlough scheme/ Small business grants/ Small business rate relief or other schemes No	Have you accessed any government schemes for businesses or small employers? i.e. Staff Furlough scheme/ Small business grants/ Small business rate relief or other schemes N/A
Comments:
As matters stand, will your reserve protect your organisation for any of the following? Please confirm in comments box if this will be: Indefinitely / 12 months / 6-12 months / 3-6 months / Less than 3 months	As matters stand, will your reserve protect your organisation for any of the following? Please confirm in comments box if this will be: Indefinitely / 12 months / 6-12 months / 3-6 months / Less than 3 months Yes	As matters stand, will your reserve protect your organisation for any of the following? Please confirm in comments box if this will be: Indefinitely / 12 months / 6-12 months / 3-6 months / Less than 3 months No	As matters stand, will your reserve protect your organisation for any of the following? Please confirm in comments box if this will be: Indefinitely / 12 months / 6-12 months / 3-6 months / Less than 3 months N/A
Comments:

Question Title

* 7. Do you have Contracts or Grants with the following?

	Yes	No
County Council	County Council Yes	County Council No
If yes, have you been able to repurpose or re-profile this funding during the emergency?
District and Borough Council	District and Borough Council Yes	District and Borough Council No
If yes, have you been able to repurpose or re-profile this funding during the emergency?
Community Foundation Grants	Community Foundation Grants Yes	Community Foundation Grants No
If yes, have you been able to repurpose or re-profile this funding during the emergency?
Lottery Grants	Lottery Grants Yes	Lottery Grants No
If yes, have you been able to repurpose or re-profile this funding during the emergency?
Other grants - please specify below	Other grants - please specify below Yes	Other grants - please specify below No
If yes, have you been able to repurpose or re-profile this funding during the emergency?

Question Title

* 8. Do you think a gap in funding will impact your ability to:

	Yes	No
Retain existing staff	Retain existing staff Yes	Retain existing staff No
If yes what might that look like?
Pay critical premises bills	Pay critical premises bills Yes	Pay critical premises bills No
If yes what might that look like?
Support interim new ways of working, hardware, software and digital support	Support interim new ways of working, hardware, software and digital support Yes	Support interim new ways of working, hardware, software and digital support No
If yes what might that look like?
Support to train new volunteers	Support to train new volunteers Yes	Support to train new volunteers No
If yes what might that look like?
Unrestricted funding	Unrestricted funding Yes	Unrestricted funding No
If yes what might that look like?

Question Title

* 9. What do you need help with?

How confident are you that you and your trustees are equipped to support you in the next phase of response to COVID-19?

What skills and support would you require to support you in developing the next phase response?

Are there any other specific things that you need help with?

Question Title

* 10. We are committed to working with colleagues from NHS, Local Government, Community Foundations and the Lottery to support the VCSE sector, how can we do that?