Your feedback is vital for us to ensure our service to continues to provide families with the right help and support. ERIC is reliant on voluntary donations to keep the helpline running. Your experiences will enable us to demonstrate our impact. Thank you for your time.  

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* 1. What is the age of the child you called about?

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* 2. Overall how would you rate your experience of contacting the ERIC Helpline team?

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* 3. Did we understand your needs well?

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* 4. What difference has talking to us made for you? Please tick all the boxes that apply.

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* 5. What action will you be taking after your contact with us?

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* 6. Would you recommend the Helpline to others?

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* 7. Please share any additional comments or suggestions about ERIC's services. We may use your comments anonymously in marketing or fundraising communications.

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* 8. Contact Details

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* 9. What is your age?

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* 10. How would you describe your gender?

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* 11. What is your ethnicity?

Thank you for taking the time to give us your feedback. We really appreciate it.


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