Firstport Awardees Survey COVID-19

Hello from Firstport!

We hope that you and your loved ones are keeping well through these very unsettling times.

We've designed this survey so we can better understand how the COVID-19 pandemic has affected your social enterprise and so we can provide the support you need during this difficult period.

Please help us by answering the following questions.

Completing the survey takes 2 minutes.

Thank you!

Question Title

* 1. At what stage were you before the COVID-19 restrictions started (March 2020)?

I was pre-startup, researching and piloting my idea

My social enterprise was set up and just about to start delivering products/services

My social enterprise was up and running, operating at a small scale

My social enterprise was up and running, delivering products/services and generating income

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* 2. Where is your social enterprise now as a result of the COVID-19 pandemic?

My social enterprise was at a very early stage, so I have paused it/decided not to continue

Our services can only be delivered face-to-face so we have had to stop all our activities

We have adapted some of our services to continue to deliver them (digitally for example)

We are providing emergency response services as a result of the pandemic

We have decided to wind down our social enterprise due to the challenging environment

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* 3. Which have been the biggest challenges for your social enterprise? Tick up to 3

We do not have/cannot afford the digital infrastructure to move our services online

All or most of our future income streams have stopped/dried up

We have had to furlough some or most of our staff

We have had to make some or all of our staff redundant

We’ve struggled to secure funding to deliver our activities or to see us through this period

We lack the business skills to address the challenges resulting from the loss of trading income (reducing our costs, managing our cash flow, etc.)

HR issues and making sure that the steps we have taken are compliant with employment legislation

Delays in existing funding decisions/payments

Other (please specify)

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* 4. What support have you tapped into?

We’ve secured funding from UK/SG emergency schemes (TSRF, Wellbeing Fund, etc.)

We’ve secured funding from an independent grant maker

We’ve spoken to our current funder(s) and agreed new or flexible terms for existing funding

We’ve been supported by a membership organization (Social Enterprise Scotland, local SEN, Chamber of Commerce, etc.)

We’ve tapped into our personal network for business advice/support

We’ve tapped into business support by Just Enterprise or other support organisations

Other (please specify)

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* 5. In the context of COVID-19 and adapting to a ‘new normal’, what kind of support will be the most important for you in the coming months?

Funding for recovery and getting us back up and running

Funding to invest in digital tools to move more of our services online

Learning/improving our digital skills

Business support to plan, prepare and mitigate for the risks ahead

Other (please specify)

Firstport Awardees Survey COVID-19

Hello from Firstport!

Question Title

* 1. At what stage were you before the COVID-19 restrictions started (March 2020)?

Question Title

* 2. Where is your social enterprise now as a result of the COVID-19 pandemic?

Question Title

* 3. Which have been the biggest challenges for your social enterprise? Tick up to 3

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* 4. What support have you tapped into?

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* 5. In the context of COVID-19 and adapting to a ‘new normal’, what kind of support will be the most important for you in the coming months?

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* 6. Is there one organisation or individual that has gone above and beyond in helping you through this difficult time? Please give them a shout out!