This survey, which should take around 10 minutes, aims to identify digital skills gaps and demand for training in the VCSE sector in the North East and Tees Valley Local Enterprise Partnership areas. We want to gain the views of as many organisations as possible, both volunteer-led and those with paid employees, and recognise that those responding will report varying degrees of existing skills and experience, so the range of training developed in response will need to reflect that.

We recognise the term digital skills means different things to different people. In this survey, the term is used to refer to a broad range of knowledge and skills, which includes how to use digital tools, as well as ways of working.

Thank you for taking the time to share your views and experience on behalf of your organisation; your input is invaluable. All responses will be aggregated anonymously, and the survey will close at 12 noon on September 14th.

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* 1. Are you making the best use of digital skills within your organisation generally?

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* 2. What percentage of your workforce (including volunteers) would you rate having different levels of digital skills currently? Please rate the categories below:

  None 0-25% 25-50% 50-75% 75% and over
Excellent
Good 
Average  
Poor

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* 3. How is Covid-19 affecting your organisation's use of technology and the need for digital skills? Please select all that apply:

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* 4. Do you feel that having access to digital skills training would enable your organisation to be more effective?

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* 5. What might prevent your organisation from accessing digital skills training? Please select all that apply:

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* 6. What type of training would your organisation find most useful? (Part 1)
Please rank each topic between 1 – 5 with 5 being the most important. 
Please also select up to 5 topics which are a training priority for your organisation over the next 3-6 months.

  1 2 3 4 5 This is a priority in the next 3-6 months
Information technology basics for the workplace including  for example Microsoft Word, Excel, Access  and PowerPoint
Online tools to help with remote/home working including  for example Zoom, Microsoft Teams, Messenger and Skype
Use of social media and blogging including for example Facebook, Twitter and LinkedIn
Online tools to help with internal communication and information sharing including for example SharePoint, Google Docs and Dropbox
Cyber security, staying safe and legal online
Marketing including email marketing, designing digital content and website creation and development
Using, managing and analysing data
Developing a digital strategy for your organisation
Digital project management, using online project software including for example Microsoft Project and TeamGantt

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* 7. What type of training would your organisation find most useful? (Part 2)
Please rank each topic between 1 – 5 with 5 being the most important. 
Please also select up to 5 topics which are a training priority for your organisation over the next 3-6 months.

  1 2 3 4 5 This is a priority in the next 3-6 months
How to support service users online
Creating usable and accessible digital content
Developing digital champions and mentors for your organisation
Digital fundraising including for example crowd funding and online donations
Accounts and budgeting including for example QuickBooks and Sage  
Developing online products and adapting face to face services into virtual format
Graphic design and illustration
Computer aided design
Visual design

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* 8. What level of training would your organisation find most useful for each of the following topics? (Part 1)

  Introductory level - no qualification Introductory level - with qualification Intermediate - no qualification Intermediate - with qualification Advanced - no qualification Advanced - with qualification
Information technology basics for the workplace including  for example Microsoft Word, Excel, Access  and PowerPoint
Online tools to help with remote/home working including  for example Zoom, Microsoft Teams, Messenger and Skype
Use of social media and blogging including for example Facebook, Twitter and LinkedIn
Online tools to help with internal communication and information sharing including for example SharePoint, Google Docs and Dropbox
Cyber security, staying safe and legal online
Marketing including email marketing, designing digital content and website creation and development
Using, managing and analysing data
Developing a digital strategy for your organisation
Digital project management, using online project software including for example Microsoft Project and TeamGantt

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* 9. What level of training would your organisation find most useful for each of the following topics? (Part 2)

  Introductory - no qualification Introductory - with qualification Intermediate - no qualification Intermediate - with qualification Advanced - no qualification Advanced - with qualification
How to support service users online
Creating usable and accessible digital content
Developing digital champions and mentors for your organisation
Digital fundraising including for example crowd funding and online donations
Accounts and budgeting including for example QuickBooks and Sage  
Developing online products and adapting face to face services into virtual format
Graphic design and illustration
Computer aided design
Visual design

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* 10. What types of training would you like to see offered?
Please select all that apply:

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* 11. How would your organisation prefer to access training?
Please select all that apply:

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* 12. What is your current access to digital infrastructure? Please select all that apply:

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* 13. Is there anything else that you want to tell us about digital skills and digital skills training that you were unable to when completing the survey questions?

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