What Do You Think Of Our Email Me Service in 2019?

About Email Me

Over 23,000 of you have signed up to our Email Me Service to help keep you updated on Council services, news and events directly.

To help us continually improve the service, we would love to hear what you think, your suggestions for where we can improve, and what other services you would like to see on Email Me.

Your views are important to us and we would be grateful if you could spend a few minutes completing the short survey below.

If you are unsure as to what topics you are subscribed to or if you wish to unsubscribe, please Check Your Subscriptions (Opens in a New Window). You need to enter your email address in order to view your subscriptions or to unsubscribe.

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* 1. Which Email Me topics are you subscribed to? Please tick all that apply.

Bank Holiday Opening Hours

Beeston Town Centre

Bramcote Bereavement Services

Business Support, Training and Skills

Civic Events

Commercial Property News

Council Housing

Eastwood Town Centre

Garden Waste

Grants and Funding

Jobs

Kimberley Town Centre

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* 2. How would you rate our Email Me Service overall?

Excellent

Good

Average

Poor

Very Poor

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* 3. Do you think our Email Me Service has made you feel more informed about the Council and its services?

Yes

Don't Know

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* 4. Has our Email Me Service made you feel more satisfied with Broxtowe Borough Council as a whole?

Yes

Don't Know

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* 5. Has receiving email bulletins prevented you from needing to contact the Council in another way? (e.g. Telephone Call, Email, or In Person)

Yes

Don't Know

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* 6. What do you like about our Email Me Service?

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* 7. What do you think could be improved about our Email Me Service?

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* 8. What do you think about the content of our email bulletins? Please tick all that apply.

Engaging

Interesting

Informative

Repetitive

Boring

Not relevant

Other (please specify)

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* 9. What do you think about the design and layout of our email bulletins? Please tick all that apply.

Engaging

Good balance of text and images

Makes me want to read more

Too many images

Too much text

Crowded

Other (please specify)

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* 10. How would you rate the frequency of our email bulletins?

Too Many

Just Right

Not Enough

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* 11. What other Council services would you be interested in receiving information about via our Email Me Service?

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* 12. How did you hear about our Email Me Service?

Broxtowe Borough Council Website

Facebook

Twitter

Word of Mouth

Council Publication (i.e. Broxtowe Matters)

Newspaper

Community Magazine

Council Letter

Other (please specify)

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* 13. How do you normally view our email bulletins?

Desktop PC or Laptop

Mobile Phone

Tablet

A Combination of the Above

Other (please specify)

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* 14. How do you choose to interact with service providers and companies? (e.g. Utilities, Banks, etc.)

I always choose to interact online via social media or email rather than telephone or face-to-face.

I sometimes choose to interact online via social media or email rather than telephone or face-to-face.

I never choose to interact online via social media or email rather than telephone or face-to-face.

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* 1. Which Email Me topics are you subscribed to? Please tick all that apply.

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* 2. How would you rate our Email Me Service overall?

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* 3. Do you think our Email Me Service has made you feel more informed about the Council and its services?

Question Title

* 4. Has our Email Me Service made you feel more satisfied with Broxtowe Borough Council as a whole?

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* 5. Has receiving email bulletins prevented you from needing to contact the Council in another way? (e.g. Telephone Call, Email, or In Person)

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* 6. What do you like about our Email Me Service?

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* 7. What do you think could be improved about our Email Me Service?

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* 8. What do you think about the content of our email bulletins? Please tick all that apply.

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* 9. What do you think about the design and layout of our email bulletins? Please tick all that apply.

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* 10. How would you rate the frequency of our email bulletins?

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* 11. What other Council services would you be interested in receiving information about via our Email Me Service?

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* 12. How did you hear about our Email Me Service?

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* 13. How do you normally view our email bulletins?

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* 14. How do you choose to interact with service providers and companies? (e.g. Utilities, Banks, etc.)

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* 15. Do you have any other comments, suggestions or improvements about our Email Me Service?