Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. Everybody Sport and Recreation Reopening Customer Survey Question Title * 1. Which Everybody Leisure Centre are you a member at? Alderley Park Alsager Leisure Centre Barony Sports Complex Congleton Leisure Centre Crewe Lifestyle Centre Cumberland Arena Holmes Chapel Community Centre Holmes Chapel Leisure Centre Knutsford Leisure Centre Macclesfield Leisure Centre Middlewich Leisure Centre Nantwich Swimming Pool Poynton Leisure Centre Sandbach Leisure Centre Shavington Leisure Centre Wilmslow Leisure Centre OK Question Title * 2. How important is it to you that your centre: Not important at all Not important Neutral Important Very Important Keeps you informed of their plans on reopening Keeps you informed of their plans on reopening Not important at all Keeps you informed of their plans on reopening Not important Keeps you informed of their plans on reopening Neutral Keeps you informed of their plans on reopening Important Keeps you informed of their plans on reopening Very Important Provides ways to engage with services online Provides ways to engage with services online Not important at all Provides ways to engage with services online Not important Provides ways to engage with services online Neutral Provides ways to engage with services online Important Provides ways to engage with services online Very Important Provides ways to engage with other members/users Provides ways to engage with other members/users Not important at all Provides ways to engage with other members/users Not important Provides ways to engage with other members/users Neutral Provides ways to engage with other members/users Important Provides ways to engage with other members/users Very Important OK Question Title * 3. Based on your experiences with your leisure centre how strongly do you agree with the following statements: Strongly disagree Disagree Neutral Agree Strongly Agree They are keeping me well informed about reopening plans They are keeping me well informed about reopening plans Strongly disagree They are keeping me well informed about reopening plans Disagree They are keeping me well informed about reopening plans Neutral They are keeping me well informed about reopening plans Agree They are keeping me well informed about reopening plans Strongly Agree They are providing appealing ways to engage with health and fitness services online They are providing appealing ways to engage with health and fitness services online Strongly disagree They are providing appealing ways to engage with health and fitness services online Disagree They are providing appealing ways to engage with health and fitness services online Neutral They are providing appealing ways to engage with health and fitness services online Agree They are providing appealing ways to engage with health and fitness services online Strongly Agree They are providing appealing ways to stay connected to other members They are providing appealing ways to stay connected to other members Strongly disagree They are providing appealing ways to stay connected to other members Disagree They are providing appealing ways to stay connected to other members Neutral They are providing appealing ways to stay connected to other members Agree They are providing appealing ways to stay connected to other members Strongly Agree OK Question Title * 4. On average, before Lockdown 3.0 how often did you visit your local leisure centre Never Occasionally (every few weeks) Regularly (once a week) Frequently (several times a week) Attended the gym Attended the gym Never Attended the gym Occasionally (every few weeks) Attended the gym Regularly (once a week) Attended the gym Frequently (several times a week) Attended a fitness class Attended a fitness class Never Attended a fitness class Occasionally (every few weeks) Attended a fitness class Regularly (once a week) Attended a fitness class Frequently (several times a week) Went swimming Went swimming Never Went swimming Occasionally (every few weeks) Went swimming Regularly (once a week) Went swimming Frequently (several times a week) Played sport Played sport Never Played sport Occasionally (every few weeks) Played sport Regularly (once a week) Played sport Frequently (several times a week) OK Question Title * 5. Out of 5, how would you rate your overall experience at your centre? Very poor Poor Good Very Good Excellent Very poor Poor Good Very Good Excellent OK Question Title * 6. Have you taken part in any of the online health and fitness classes through Everybody @ Home Never Occasionally (every few weeks) Regularly (once a week) Frequently (several times a week) Live virtual classes Live virtual classes Never Live virtual classes Occasionally (every few weeks) Live virtual classes Regularly (once a week) Live virtual classes Frequently (several times a week) On-demand 'catch-up' virtual classes On-demand 'catch-up' virtual classes Never On-demand 'catch-up' virtual classes Occasionally (every few weeks) On-demand 'catch-up' virtual classes Regularly (once a week) On-demand 'catch-up' virtual classes Frequently (several times a week) OK Question Title * 7. Out of 5, how would you rate your overall experience of online health and fitness services Very Poor Poor Good Very Good Excellent Very Poor Poor Good Very Good Excellent OK Question Title * 8. How active have you been during the recent lockdown? Not active (less than 5k steps a day and little physical exercise) Lightly Active (5-10k steps a day and 1-2 workouts per week) Active (10k+ steps a day and 3+ workouts per week) Very Active (15k steps per week and 5+ workouts per week) OK Question Title * 9. How quickly will you be looking to return to your centre / gym / pool when lockdown restrictions ease? As soon as it opens When I have been vaccinated When all social contact restrictions are lifted Other (please specify) OK Question Title * 10. Out of 5, how would you rate your centre being 'covid-secure' Very poor Poor Good Very Good Excellent Very poor Poor Good Very Good Excellent OK Question Title * 11. How safe do you feel about returning to your centre? Very safe and secure I need more information on the measures in place I don't feel safe and I'm not ready to return Other (please specify) OK Question Title * 12. What are you most looking forward to when returning to your leisure centre? OK Question Title * 13. What will be your main goal when returning to your local leisure centre / gym / pool Lose Weight/Lose Fat Tone Up Improve Muscular Strength Improve Balance and Mobility Socialise Improve overall health Other (please specify) OK Question Title * 14. How do you feel about returning to your leisure centre / gym / pool and achieving your goals I will need some extra help and support (induction, programme review, body analysis) I am confident to workout alone Other (please specify) OK Question Title * 15. Is there anything else that your centre/ gym / pool could be doing to support you right now? OK Question Title * 16. What is the one thing your centre could be doing better? OK Question Title * 17. Thinking about your work situation, are you predominantly: Travelling to my normal place of work Working from home Furloughed I'm not currently working I'm retired Other (please specify) OK Question Title * 18. What is your age? Under 18 18-24 25-34 35-44 45-54 55-64 65+ OK Question Title * 19. What is your gender? Female Male OK Question Title * 20. What is your home postcode? OK DONE
