East Riding of Yorkshire Clinical Commissioning Group (CCG) will shortly receive additional funding from NHS England in order to improve patient access to GP services.  From 2019 the CCG will use this funding to make more GP appointments available outside the normal GP practice opening hours.  

Some GP practices in our area already provide a limited evening and weekend service and the CCG wants to extend this so everyone in the East Riding area is able to access appointments in evenings and/or at weekends, if they wish to do so.  This expanded service will provide an increase of same day and routine appointments provided by a mix of clinicians such as doctors, nurses and pharmacists, appropriate to clinical need.  Appointments are likely to be available from 6.30pm to 8.00pm on weekdays as well as on Saturdays, Sundays and Bank Holidays, to meet local need.

Clearly, not every practice will be able to participate. So, to ensure the service is available to everyone, the CCG is proposing that all appointments offered as part of the expanded service will be provided from a range of locations across the East Riding, including GP practices, and would be open to all patients, not just those registered with that practice.  This means you can expect to be seen by a clinician who will be able to deal with your needs, but this might not be someone from your own GP practice.  

The purpose of this short survey is to give you the opportunity to tell us your views to help inform our discussions with GP practices and ensure the proposals fit with the needs of our local residents. In line with data protection law, your information will remain anonymous and will only be used to inform these plans.

* 1. Are you satisfied with the present arrangements for getting a routine, non-urgent appointment at your GP practice on a date that is convenient to you?

* 2. Are you satisfied with the present arrangements for getting an urgent appointment at your GP practice (ie getting an appointment the same day)?

* 3. If you answered ‘No’ to question 1 or 2, please tell us what you would like to change.

* 4. To help make sure that appointments are available at times that would suit most people, please tell us which days/times you think you would be prepared to book. Please select all the days/times that apply.

  Weekday 7.30am - 8.00am Weekday 6.30pm – 8.00pm Saturday  9.00am – 12.00pm Saturday 12.00pm – 3.00pm Saturday 3.00pm – 6.00pm   Sunday  9.00am – 12.00pm   Sunday 12.00pm - 3.00pm   Sunday 3.00pm – 6.00pm Bank Holiday
Urgent
Routine (non-urgent)

* 5. If you had an existing condition for which you are receiving ongoing care, advice or treatment from your own GP practice, would you be prepared to see another clinician (possibly from another GP practice) using one of the proposed early morning, evening or weekend appointments?

* 6. If you had an urgent or ‘one off’ care need, would you be prepared to see a clinician (possibly from another GP practice) using one of the proposed early morning, evening or weekend appointments?

* 7. Not all appointments will need to involve a face to face consultation. In some circumstances, would you be happy with another means of consultation which is confidential and secure?

* 8. How do you normally travel to your GP practice?  Please select your most frequently used method of transport.

* 9. If you were asked to get to another practice or health centre for your appointment, how long would you be willing to travel to get there?

* 10. Please use the space below to give us any further comments that will help inform our plans.

* 11. Please let us know which GP practice you are registered with.

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