EPL Membership Survey

1. Background

We are keen to capture members' views of the Partnership to enable us to meet your needs as members, and improve the services we offer. We would be grateful if you could spend a few minutes to complete this survey. All responses are confidential.

With thanks.

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* 1. Please complete your details (optional)

Name

Organisation

Email Address

Phone Number

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* 2. How do you use the services provided by Erewash partnership Ltd?

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* 3. How well do our services meet your needs? (use slider)

Extremely well

Fairly well

Not very well at all

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 4. Are you aware of the following services EPL provide to its members and local businesses? (multi response)

	Yes, I am aware	Have used/or attended	I have found useful	Have promoted to another business	Not aware	I would like further info
Online members inter-trading directory	Online members inter-trading directory Yes, I am aware	Online members inter-trading directory Have used/or attended	Online members inter-trading directory I have found useful	Online members inter-trading directory Have promoted to another business	Online members inter-trading directory Not aware	Online members inter-trading directory I would like further info
Advertising opportunities to promote your business	Advertising opportunities to promote your business Yes, I am aware	Advertising opportunities to promote your business Have used/or attended	Advertising opportunities to promote your business I have found useful	Advertising opportunities to promote your business Have promoted to another business	Advertising opportunities to promote your business Not aware	Advertising opportunities to promote your business I would like further info
Ilkeston.biz	Ilkeston.biz Yes, I am aware	Ilkeston.biz Have used/or attended	Ilkeston.biz I have found useful	Ilkeston.biz Have promoted to another business	Ilkeston.biz Not aware	Ilkeston.biz I would like further info
Long Eaton.biz	Long Eaton.biz Yes, I am aware	Long Eaton.biz Have used/or attended	Long Eaton.biz I have found useful	Long Eaton.biz Have promoted to another business	Long Eaton.biz Not aware	Long Eaton.biz I would like further info
Business Start Up/Development advice	Business Start Up/Development advice Yes, I am aware	Business Start Up/Development advice Have used/or attended	Business Start Up/Development advice I have found useful	Business Start Up/Development advice Have promoted to another business	Business Start Up/Development advice Not aware	Business Start Up/Development advice I would like further info
Workshops/seminars	Workshops/seminars Yes, I am aware	Workshops/seminars Have used/or attended	Workshops/seminars I have found useful	Workshops/seminars Have promoted to another business	Workshops/seminars Not aware	Workshops/seminars I would like further info
Conference/training/meeting room facilities at Ilkeston	Conference/training/meeting room facilities at Ilkeston Yes, I am aware	Conference/training/meeting room facilities at Ilkeston Have used/or attended	Conference/training/meeting room facilities at Ilkeston I have found useful	Conference/training/meeting room facilities at Ilkeston Have promoted to another business	Conference/training/meeting room facilities at Ilkeston Not aware	Conference/training/meeting room facilities at Ilkeston I would like further info
Conference/training/meeting room facilities at Long Eaton	Conference/training/meeting room facilities at Long Eaton Yes, I am aware	Conference/training/meeting room facilities at Long Eaton Have used/or attended	Conference/training/meeting room facilities at Long Eaton I have found useful	Conference/training/meeting room facilities at Long Eaton Have promoted to another business	Conference/training/meeting room facilities at Long Eaton Not aware	Conference/training/meeting room facilities at Long Eaton I would like further info
Virtual office facilities at Ilkeston	Virtual office facilities at Ilkeston Yes, I am aware	Virtual office facilities at Ilkeston Have used/or attended	Virtual office facilities at Ilkeston I have found useful	Virtual office facilities at Ilkeston Have promoted to another business	Virtual office facilities at Ilkeston Not aware	Virtual office facilities at Ilkeston I would like further info
Virtual office facilities at Long Eaton	Virtual office facilities at Long Eaton Yes, I am aware	Virtual office facilities at Long Eaton Have used/or attended	Virtual office facilities at Long Eaton I have found useful	Virtual office facilities at Long Eaton Have promoted to another business	Virtual office facilities at Long Eaton Not aware	Virtual office facilities at Long Eaton I would like further info
Office tenancy/lets at Ilkeston	Office tenancy/lets at Ilkeston Yes, I am aware	Office tenancy/lets at Ilkeston Have used/or attended	Office tenancy/lets at Ilkeston I have found useful	Office tenancy/lets at Ilkeston Have promoted to another business	Office tenancy/lets at Ilkeston Not aware	Office tenancy/lets at Ilkeston I would like further info
Office tenancy/lets at Long Eaton	Office tenancy/lets at Long Eaton Yes, I am aware	Office tenancy/lets at Long Eaton Have used/or attended	Office tenancy/lets at Long Eaton I have found useful	Office tenancy/lets at Long Eaton Have promoted to another business	Office tenancy/lets at Long Eaton Not aware	Office tenancy/lets at Long Eaton I would like further info
Networking events	Networking events Yes, I am aware	Networking events Have used/or attended	Networking events I have found useful	Networking events Have promoted to another business	Networking events Not aware	Networking events I would like further info
Breakfast networking events	Breakfast networking events Yes, I am aware	Breakfast networking events Have used/or attended	Breakfast networking events I have found useful	Breakfast networking events Have promoted to another business	Breakfast networking events Not aware	Breakfast networking events I would like further info
Exhibition space to promote my business at events	Exhibition space to promote my business at events Yes, I am aware	Exhibition space to promote my business at events Have used/or attended	Exhibition space to promote my business at events I have found useful	Exhibition space to promote my business at events Have promoted to another business	Exhibition space to promote my business at events Not aware	Exhibition space to promote my business at events I would like further info
Radio link (shop watch)	Radio link (shop watch) Yes, I am aware	Radio link (shop watch) Have used/or attended	Radio link (shop watch) I have found useful	Radio link (shop watch) Have promoted to another business	Radio link (shop watch) Not aware	Radio link (shop watch) I would like further info
Website development/SEO packages	Website development/SEO packages Yes, I am aware	Website development/SEO packages Have used/or attended	Website development/SEO packages I have found useful	Website development/SEO packages Have promoted to another business	Website development/SEO packages Not aware	Website development/SEO packages I would like further info

Please add any further information below.

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* 5. Please tell us about any improvements we can make to membership services.

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* 6. Would you be interested in attending additional events? (multi response)

	Yes	Breakfast	Lunchtime	Evening	Saturday morning	No
Networking	Networking Yes	Networking Breakfast	Networking Lunchtime	Networking Evening	Networking Saturday morning	Networking No
Seminars	Seminars Yes	Seminars Breakfast	Seminars Lunchtime	Seminars Evening	Seminars Saturday morning	Seminars No
Meet the expert events	Meet the expert events Yes	Meet the expert events Breakfast	Meet the expert events Lunchtime	Meet the expert events Evening	Meet the expert events Saturday morning	Meet the expert events No
Workshops	Workshops Yes	Workshops Breakfast	Workshops Lunchtime	Workshops Evening	Workshops Saturday morning	Workshops No

If so, what topic/themes would you like to see covered?

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* 7. Are you aware of the following Partnership regeneration projects?

	Yes	No
Golden Hello Scheme (joint with EBC)	Golden Hello Scheme (joint with EBC) Yes	Golden Hello Scheme (joint with EBC) No
Enterprise Court	Enterprise Court Yes	Enterprise Court No
Castledine House	Castledine House Yes	Castledine House No
The Old Police Station	The Old Police Station Yes	The Old Police Station No
Bridge House Business Centre	Bridge House Business Centre Yes	Bridge House Business Centre No

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* 8. Please rate your overall satisfaction of Erewash Partnership Ltd

Requires improvement

Average

Good

Excellent

Requires improvement

Average

Good

Excellent

Please leave additional feedback

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* 9. Do you follow us on...

	Yes	No
Facebook	Facebook Yes	Facebook No
Twitter	Twitter Yes	Twitter No

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* 10. Which of the following words best describes Erewash Partnership Ltd
(Please rate each answer - 5 being the highest)

	5	4	3	2	1
Reliable	Reliable 5	Reliable 4	Reliable 3	Reliable 2	Reliable 1
High quality	High quality 5	High quality 4	High quality 3	High quality 2	High quality 1
Useful and helpful	Useful and helpful 5	Useful and helpful 4	Useful and helpful 3	Useful and helpful 2	Useful and helpful 1
Friendly knowledgeable staff	Friendly knowledgeable staff 5	Friendly knowledgeable staff 4	Friendly knowledgeable staff 3	Friendly knowledgeable staff 2	Friendly knowledgeable staff 1
Value for money	Value for money 5	Value for money 4	Value for money 3	Value for money 2	Value for money 1

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* 11. Would you be prepared to pay an increased annual fee if we expand our services and provide more networking/workshops events etc?

Yes

Comments

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* 12. How would you prefer to pay your subscription?

Annual invoice

Via PayPal annually

Monthly invoice

Quarterly invoice

Via PayPal monthly

Monthly standing order

Other (please specify)

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* 13. I would like to be part of a focus group to take the results of this survey forward.

Yes

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* 14. What topics/themes would you like to see covered?

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* 15. I am happy for you to contact me to discuss my recommendations further

Yes

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* 16. Please indicate your preferred method of communication

Email/mail shot

Hard copy letter

Telephone

Other (please specify)

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* 17. Does your organisation have Corporate Social Responsibility objectives/policy?

Yes

If yes, please expand on your choice above

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* 18. Would you like to make any other recommendations/comments?

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* 19. Would your organisation be prepared to host an event?

Yes

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* 1. Please complete your details (optional)

Question Title

* 2. How do you use the services provided by Erewash partnership Ltd?

Question Title

* 3. How well do our services meet your needs? (use slider)

Question Title

* 4. Are you aware of the following services EPL provide to its members and local businesses? (multi response)

Question Title

* 5. Please tell us about any improvements we can make to membership services.

Question Title

* 6. Would you be interested in attending additional events? (multi response)

Question Title

* 7. Are you aware of the following Partnership regeneration projects?

Question Title

* 8. Please rate your overall satisfaction of Erewash Partnership Ltd

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* 9. Do you follow us on...

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* 10. Which of the following words best describes Erewash Partnership Ltd (Please rate each answer - 5 being the highest)

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* 11. Would you be prepared to pay an increased annual fee if we expand our services and provide more networking/workshops events etc?

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* 12. How would you prefer to pay your subscription?

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* 13. I would like to be part of a focus group to take the results of this survey forward.

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* 14. What topics/themes would you like to see covered?

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* 15. I am happy for you to contact me to discuss my recommendations further

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* 16. Please indicate your preferred method of communication

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* 17. Does your organisation have Corporate Social Responsibility objectives/policy?

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* 18. Would you like to make any other recommendations/comments?

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* 19. Would your organisation be prepared to host an event?

* 10. Which of the following words best describes Erewash Partnership Ltd
(Please rate each answer - 5 being the highest)