Enable Leisure and Sport Customer Satisfaction Survey

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* 1. Overall, how satisfied or dissatisfied are you with Enable Leisure and Sport?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 2. Which of the following words would you use to describe our service? Select all that apply.

Reliable

High quality

Useful

Unique

Good value for money

Overpriced

Impractical

Ineffective

Poor quality

Unreliable

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* 3. How well do our services meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 4. How would you rate the quality of our services?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

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* 5. How would you rate the value for money of our services?

Excellent

Above average

Average

Below average

Poor

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* 6. How responsive have we been to your questions or concerns about our services?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

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* 7. How long have you been a customer of Enable Leisure and Sport?

Less than six months

Six months to a year

1 - 2 years

3 or more years

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* 8. How likely are you to purchase any of our services again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

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* 9. How likely is it that you would recommend Enable Leisure and Sport to a friend or colleague?

Not at all likely

Extremely likely

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* 1. Overall, how satisfied or dissatisfied are you with Enable Leisure and Sport?

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* 2. Which of the following words would you use to describe our service? Select all that apply.

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* 3. How well do our services meet your needs?

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* 4. How would you rate the quality of our services?

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* 5. How would you rate the value for money of our services?

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* 6. How responsive have we been to your questions or concerns about our services?

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* 7. How long have you been a customer of Enable Leisure and Sport?

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* 8. How likely are you to purchase any of our services again?

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* 9. How likely is it that you would recommend Enable Leisure and Sport to a friend or colleague?

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* 10. Do you have any other comments, questions, or concerns? (Please leave an email address or telephone number if you wish to be contacted).