Broken Spoke Bike Co-op Open Workshop User Survey * 1. When did you visit Broken Spoke? Date * 2. What did you come to the workshop for? To fix my bike To get bike advice, access the library or chat To purchase equipment or parts Other (please specify) * 3. What did you do at the workshop? Please select all that apply. Fixed a puncture and/or replaced a tube or tyre Worked on brakes / replaced brake blocks / replaced brake cables Worked on gears / replaced gear cable Worked on a wheel / replaced spokes / fixed hub Worked on or replaced bottom bracket Worked on headset / changed stem / adjusted handlebars Replaced chain and/or freewheel or cassette Worked on/replaced seat post or saddle Other (please specify) * 4. How satisfied were you overall with your visit to Broken Spoke? Delighted: I had all the support and help I needed Satisfied: I felt adequately supported OKish: Could have been better - could have been worse Not happy: I didn't get the support I wanted Other (please specify) * 5. What could we have done better? Done