Broken Spoke Bike Co-op Open Workshop User Survey When did you visit Broken Spoke? Question Title * 1. When did you visit Broken Spoke? Date What did you come to the workshop for? Question Title * 2. What did you come to the workshop for? To fix my bike To get bike advice, access the library or chat To purchase equipment or parts Other (please specify) What did you do at the workshop? Please select all that apply. Question Title * 3. What did you do at the workshop? Please select all that apply. Fixed a puncture and/or replaced a tube or tyre Worked on brakes / replaced brake blocks / replaced brake cables Worked on gears / replaced gear cable Worked on a wheel / replaced spokes / fixed hub Worked on or replaced bottom bracket Worked on headset / changed stem / adjusted handlebars Replaced chain and/or freewheel or cassette Worked on/replaced seat post or saddle Other (please specify) How satisfied were you overall with your visit to Broken Spoke? Question Title * 4. How satisfied were you overall with your visit to Broken Spoke? Delighted: I had all the support and help I needed Satisfied: I felt adequately supported OKish: Could have been better - could have been worse Not happy: I didn't get the support I wanted Other (please specify) What could we have done better? Question Title * 5. What could we have done better? Done