The Survivors Trust #CheckWithMeFirst Campaign

#CheckWithMeFirst is a London-based campaign run by The Survivors Trust to raise awareness of the challenges that survivors of sexual abuse face when accessing healthcare services, and to promote a trauma-informed approach to the provision of care for service users.  For more information on the #CheckWithMeFirst project, please visit The Survivors Trust website.

This survey should take approximately 15 minutes to complete.

Survey purpose
The purpose of this survey is to offer service users, particularly survivors of sexual abuse, the opportunity to provide anonymous feedback about their experiences of attending healthcare appointments and the care that they have received from healthcare professionals, such as nurses, doctors, ward staff, receptionists, dentists, and physiotherapists. We know from talking to survivors that medical appointments can be difficult for survivors to attend, and our aim is to gather information about how healthcare can be made easier for them to access.

This survey will improve our understanding of survivors’ experiences of healthcare and trauma-informed, sensitive care, and will help us to measure the success of the #CheckWithMeFirst campaign. The survey is monitored by The Survivors Trust and all responses are anonymised.

The anonymised data collected will be used to suggest improvements to the provision of trauma-informed care across NHS trusts in London.

If appropriate, specific anonymous feedback will be shared with the relevant NHS centre.

Please note
Responding to this survey is NOT a way to make an official complaint to the NHS about your experience. Please refer to the NHS guide on its Patient Advice Liaison Service (PALS) for more information on how to get advice and support from the NHS about your healthcare services, or to find out how to make a complaint.

Look after yourself
This survey is intended for survivors of rape and/or sexual assault. Documenting your experiences of attending healthcare appointments may be distressing for you. Please look after yourself when completing this survey.  Take breaks if you need them and only continue when you feel ready.  You won’t be asked to give any details of what happened, but we do ask about your experiences of accessing and receiving healthcare. If you would prefer to answer the survey at a later date, you can access it through The Survivors Trust website.

If you need further support, The Survivors Trust helpline offers free, confidential emotional support and advice for anyone affected by rape and sexual abuse: 0808 801 0818.

Rights
You have the right to choose whether to fill out this survey; to stop at any time; to not fill out any section. You have the right to complete anonymity, and your information will be kept 100% confidential.

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* 1. Are you based in London?

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* 2. If you are not based in London, where in the UK are you based?

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* 3. Which age category do you fall under?

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* 4. What is your gender identity?

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* 5. What is your ethnicity? 

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* 6. Which NHS healthcare centre did you visit?

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* 7. Please tell us which service you wish to give feedback on? (For example, dental check-up; cervical screening; GP appointment; maternity services etc.)

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* 8. Are you a survivor of rape, sexual assault, sexual abuse or sexual exploitation?

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* 9. Have you avoided healthcare appointments in the past?

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* 10. How did you book your appointment?

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* 11. Did you feel comfortable when booking your appointment?

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* 12. Did you feel comfortable while waiting for your appointment?

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* 13. On a scale of 1-10, how comfortable did the NHS professional(s) you encountered make you feel?

0 Very uncomfortable 5 10 Very comfortable
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i We adjusted the number you entered based on the slider’s scale.

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* 14. If you were feeling anxious before your appointment, did the NHS professional(s) put you at ease?

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* 15. Did you feel that you could take your time, and go at your own pace?

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* 16. Did the NHS professional(s) give you the opportunity to ask questions during your appointment/procedure?

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* 17. Did you feel able to ask if any adjustments could be made to your appointment? (For example, adjustments might include being given a clear explanation of what will happen, being offered more time for examinations, being given a choice of waiting space, being given a choice of position for any medical examination, being told that you can wear as much clothing as possible throughout the examination)

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* 18. Did the professional(s) you saw today offer any adjustments to make your appointments easier? (For example, adjustments might include being given a clear explanation of what will happen, being offered more time for examinations, being given a choice of waiting space, being given a choice of position for any medical examination, being told that you can wear as much clothing as possible throughout the examination)

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* 19. Did the NHS professional(s) tell you what they were doing and why?

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* 20. Did the NHS professional(s) check that you were happy before proceeding with each step of the appointment/procedure?

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* 21. Did the NHS professional(s) ask for consent before any medical examination?

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* 22. Did you feel you had control of what happened in your appointment?

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* 23. Overall, did you feel comfortable using the service?

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* 24. Are you happy to use the service again?

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* 25. Was there anything that the NHS professional(s) did that improved your experience?

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* 26. Do you have any suggestions for ways that the service could be improved for survivors of rape, sexual assault or sexual abuse in the future?

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* 27. Is there anything else that you would like to share about your experiences of accessing the service?

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