1. Introduction

The Dyfed Powys Police and Crime Commissioner is preparing a Needs Assessment to help guide what services should be delivered across Dyfed Powys in the future . To help, we are working with an independent adviser, George Selvanera, to consult and research the needs of our local communities. George wants to hear from people who have been affected by crime and who have used the services that are funded by the Police and Crime Commissioner, to help support communities and keep our residents safe.

This survey will take 5-10 minutes to complete and is 100% anonymous so please be 100% honest about your experience.  The survey is open until 1 March 2019 and your responses will inform the Needs Assessment that will be prepared by the end of March 2019.  If you have any questions contact George at dyfedpowysneedsassessment@gmail.com.

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* 1. Which area of Dyfed Powys do you live?

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* 2. What is your age?

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* 3. What is your gender?

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* 4. Please tell me whether you feel each of the below areas is a major problem, a minor problem, or not a problem at all in your area?

  Major problem Minor problem Not a problem Don't know/ not applicable
Vandalism / property damage
Noisy, rowdy, inconsiderate behaviour
Online fraud and scams
Cyber abuse and bullying
People hanging around in the street
Lack of places for young people to hang out and feel safe
Street drinking
Too much drinking at home and at pubs/bars/clubs
Drug use (abusing prescriptions)
Drug use (abusing non-prescription drugs e.g. heroin, cannabis, MDMA etc.)
Drug dealing
Domestic violence and abuse
Violence and aggressive behaviour
Stealing from people and cars
Burglary

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* 5. If there are any other major problems what are these?

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* 6. Of the following, what would you say is relevant to you? (tick all that are relevant)

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* 7. If you have used any of the following services, how would you rate your overall experience of using the service?

  Excellent Very good Good Fair Poor Not applicable
Goleudy (victim support)
New Pathways (SARC)
Llamau
Dyfed Substance Misuse- DDAS
Powys Substance Misuse- Kaleidoscope
IDVA service (Hafan Cymru and Gwalia)
Youth Justice Service
Wales Community Rehabilitation Company Restorative Justice Service
Gwalia Custody Triage/Pathfinder
Be Positive scheme in Carmarthen and Fishgard

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* 8. What are the main reasons for your scores at question 7?

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* 9. What would have led to a better score for the service/s you have used?

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* 10. What is important for you in how these types of services work?

  Very important Mainly important Sometimes important Not important Don't know/not applicable
The staff are friendly and knowledgeable
The staff make me feel positive about myself
I get many of my needs met at one place
I don't need to repeat my story to different staff members
I can get the service when I need it (i.e. limited waiting time for service)
The service is available in Welsh language
Staff are experienced at working with people that are my age
The service is open on the weekend
The service is open in the evening
The service is easy for me to get to
The service can be accessed in different ways e.g. phone, in person, through sms/face-time etc.

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