Providion Customer Survey - Emergency Support Program

Emergency Advanced Remote Support

Please complete this as fully as possible so we can understand your requirements for instrument support during the coronavirus outbreak. Thank you for your time.

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* 1. Is the instrumentation in your laboratory critical during this outbreak?

Yes

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* 2. Are you allowing site visits for breakdowns?

Yes

Not applicable

Other (please specify)

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* 3. Are you an essential worker in your laboratory?

Yes

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* 4. Will you require our Emergency Advanced Remote Support?

Yes

No - thank you, please go straight to submit

Not applicable

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* 5. If yes please provide the best email address or telephone number to reach you on.

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* 6. Do you have TeamViewer on your instrument PC?

Yes

Not applicable/ not required

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* 7. Will your goods in/out be open for any required parts deliveries?

Yes

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* 8. Please list all critical equipment models

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* 9. Any other comments?

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* 10. If you need support please add your details here.

Name

Company

Country

Email Address

Phone Number