Hospital Transport Patient Survey The Following questions are designed to gather feedback and opinions of Hospital Transport. These answers are provided anonymously and will be used by Healthwatch North East Lincolnshire. OK Question Title * 1. Did you you book your own transport? Myself Friend or Family Hospital Not sure If no, how was your transport booked? OK Question Title * 2. Were you collected in a timely manner? Yes No Any further comments? OK Question Title * 3. How did you find the process of getting to and arriving at the hospital Very bad Poor Adequate Good Excellent Any further comments? OK Question Title * 4. How did you find the transport office? Very bad Poor Adequate Good Excellent Any further comments? OK Question Title * 5. Were you given an indication of how long you would be waiting? Yes No OK Question Title * 6. How long were you waiting? 5-15 minutes 15-30 minutes 30-60 minutes Over 1 hour Over 2 hours If over 2 hours, please specify: OK Question Title * 7. Whilst you were waiting did anybody check on you or give you an update? Yes No Any further comments? OK Question Title * 8. How did you find the process of getting back home? Very bad Poor Adequate Good Excellent Any further comments? OK Question Title * 9. Why did you have to use Hospital Transport? Appointment Discharge Other (please specify) OK Question Title * 10. Do you have any further comments? OK DONE