Communities that Work is urging all members to please complete the following sector survey. Your responses will be used to measure and understand how the COVID-19 pandemic has impacted the housing sector and the communities it serves. The data and key insights gathered from your responses will be shared with political and media stakeholders, amongst others, to help shape policy, investment and innovation. With your help providing this essential information, we will be able to quantify and clearly demonstrate the important role the sector continues to play in tackling unemployment and poverty as our country works toward economic recovery.

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* 1. Name of organisation:

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* 2. How many homes does your organisation own or manage?

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* 3. What was your organisation’s total budget for community investment (including, but not limited to, employment support services) in the last financial year?

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* 4. What is your organisation’s planned budget for community investment this financial year?

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* 5. What was your organisation’s total budget for employment support services only, in the last financial year?

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* 6. What is your organisation’s planned budget for employment support services only, in this financial year?

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* 7. What are the main sources of funding for this employment and skills support? Please check all that apply:

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* 8. How many (if any) employment support staff does your organisation employ directly?

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* 9. Have you adjusted your budget as a result of the COVID-19 pandemic?

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* 10. What impact measures do you use for Community Investment and employment support services?

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* 11. Many housing associations provide universal services to their residents and wider communities, which can help people to overcome barriers to work, and to secure employment. Does your organisation provide any of the following (please tick all that apply):

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* 12. Thinking back to before Covid-19, how were your employment support services delivered to residents and communities who accessed them? Please tick all that apply:

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* 13. When the national lockdown began on 23 March 2020, was your organisation forced to suspend face to face employment and support services for residents?

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* 14. During the lockdown, was your organisation able to use technology to continue to provide residents with remote support sessions, virtual training or e-learning?

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* 15. If you answered “Yes” how did your organisation use technology to adapt its support and training programme to support residents in need? Please tick all that apply:

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* 16. Has your organisation resumed face to face employment support services, now that lockdown has eased in some parts of the country?

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* 17. Have you introduced any new employment support services to help residents affected by COVID-19?

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* 18. If you answered “Yes”, please provide a brief comment on the type of service your organisation provides:

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* 19. Have you placed any employment support staff on furlough since March 2020?

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* 20. Have you made any employment support staff redundant since March 2020?

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* 21. Is your organisation likely to reduce employment support staff as a result of the pandemic?

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* 22. What practical support can be provided to your organisation to help you support tenants into employment during this economic recession?

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* 23. Please elaborate on the type of support services you have seen most utilised since March 2020:

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* 24. Has the number of tenants facing economic hardship increased since March 2020?

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* 25. Has the number of tenants reaching out to you for support with their finances increased since March 2020?

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* 26. Has the number of tenants reaching out to you for rent support increased since March 2020?

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* 27. Has the number of tenants on housing benefit increased since March 2020?

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* 28. Has the number of tenants reaching out to you for employment support increased since March 2020?

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* 29. What type of employment support have you received the most tenant requests for since March 2020?

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* 30. Has your organisation formed or used external partnerships to help provide employment support since March 2020?

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* 31. If you answered “Yes”, please explain the partnership and support provided:

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* 32. Has your organisation formed or used external partnerships to help provide training or education related support since March 2020?

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* 33. If you answered “Yes”, please explain the partnership and support provided:

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* 34. Has your organisation formed or used external partnerships to help provide tenants with support with their finances since March 2020?

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* 35. If you answered “Yes”, please explain the partnership and support provided:

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* 36. Is your organisation participating in the Kickstart Scheme?

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* 37. If you answered "Yes", how many work placements are you looking to take on?

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* 38. How many tenants are you putting forward to participate in the Kickstart Scheme?

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* 39. If you are not participating in the Kickstart Scheme, what barriers are keeping you from participating?

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