How do you use technology to access information and learning for your organisation?

Thank you for taking part in this short survey about the digital services that WCVA and your local County Voluntary Council (CVC) provides. It should take less than fifteen minutes to complete.

The information from this survey will help us to understand how you use digital and online services so that we can make them better and easier to use. We also want to give you the opportunity to be more involved in the design of our services.

Information that you share with us will only be used to support the design and improvement of digital services provided by WCVA and the 19 County Voluntary Councils (CVCs) across Wales.

The closing date for completing the survey is Friday 27 September 2019.

Thank you for taking part – your views are important to us.

If you have any problems filling out this survey or want to learn more about this work please contact Sara Sellek at WCVA – ssellek@wcva.cymru or Tel: 029 2043 1777

*Third Sector Support Wales (TSSW) is a network of support organisations for the whole of the third sector in Wales. It consists of the 19 local and regional support bodies across Wales, the County Voluntary Councils (CVCs) and the national support body, Wales Council for Voluntary Action (WCVA).

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* 1. Which of the following best describes your organisation?

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* 2. Are you a member of WCVA or a County Voluntary Council?

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* 3. How many staff and volunteers in your organisation?

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* 4. What is your job role?

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* 5. Does your website deliver information to clients, members, users etc?

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* 6. Please outline what information you most regularly access online?

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* 7. Where do you access this information? List up to 5

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* 8. What devices do people in your organisation use for work?

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* 9. Do you use online resources when working with clients/members/users?

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* 10. How do your non-tech users access information?

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* 11. Are you satisfied people in your organisation have the digital capability to engage with an online portal?

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