This short survey is to let us know how your I&A service is operating at the moment. This information will be used by the national Advice line to ensure that we signpost correctly to local Age UKs and can provide the best possible customer experience for the people who call us.

If you want to come back to your response at any point to amend any information, you can do so by following the same link you originally clicked on, ensure you are using the same device and web browser (if you used Google Chrome the first time you filled it out, you must continue to do this to come back to your original response).

Question Title

* 2. Are you currently providing an I&A service?