Healthwatch BwD is keen to understand your views and experiences of your relative's care in a local residential care home since the start of the Covid-19 pandemic - both what has worked well and the challenges faced by both you as family/carers and your relative. Please let us know your thoughts through this short survey.

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* 1. Did you feel that your relative was safe during the pandemic and lockdown period?

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* 2. Do you know what the care home have been doing to keep your relative safe?

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* 3. Is there anything you would like to tell us about this?

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* 4. Have the staff treated your relative with kindness during this period?

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* 5. Do you feel that your relative has been bored?

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* 6. Do you feel they are lonely?

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* 7. Do you feel they are listened to?

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* 8. Do you feel that that they are treated with dignity?

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* 9. Have they been informed (about the action necessary during the pandemic)?

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* 10. Have you been given the opportunity to speak to your relative via phone or video call?

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* 11. Does the care home keep you informed about your relative’s care?

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* 12. Do you feel you can contact the care home staff if you are worried?

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* 13. Is there anything you feel should have been done differently by the care home during this period?

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* 14. Is there anything else you would like to tell us about?

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* 15. Please tell us the name of the care home your relative lives in

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* 16. Please provide contact details below if you are happy for us to get in touch with you about your response

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