Bristol Mental Health communications survey

We are reviewing Bristol Mental Health (BMH) communications so that we can improve internal and external communications from the system. It would be greatly appreciated if you could spare five minutes to fill in the survey below.

Which BMH service(s) do you access or support someone to access?

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* 2. Which BMH service(s) do you access or support someone to access?

Where did you first hear about BMH services?

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* 3. Where did you first hear about BMH services?

Where do you think information about BMH services should be available for people who need to use our mental health services for the first time? Please rate in order of importance, with 1 being the most important and 7 being the least.

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* 5. Where do you think information about BMH services should be available for people who need to use our mental health services for the first time? Please rate in order of importance, with 1 being the most important and 7 being the least.

  1 2 3 4 5 6 7
GP
BMH website
Leaflets
Social media
Events in Bristol
Local publications (eg newspapers, magazines)
BMH e-newsletter
Is there anywhere else you think information about BMH services should be available for people who need to use our mental health services for the first time?

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* 6. Is there anywhere else you think information about BMH services should be available for people who need to use our mental health services for the first time?

What methods do you think BMH should use to communicate with service users and carers who are currently accessing services? Please rate in order of importance, with 1 being the most important and 7 being the least. 

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* 7. What methods do you think BMH should use to communicate with service users and carers who are currently accessing services? Please rate in order of importance, with 1 being the most important and 7 being the least. 

  1 2 3 4 5 6 7
Email
BMH website
Social media
BMH e-newsletter
Service user and carer meetings
Are there any other methods that you would like BMH to use to communicate with service users and carers who are currently accessing services?

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* 8. Are there any other methods that you would like BMH to use to communicate with service users and carers who are currently accessing services?

Which BMH social media sites do you keep up-to-date with?

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* 9. Which BMH social media sites do you keep up-to-date with?

What do you like about BMH's social media channels?

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* 10. What do you like about BMH's social media channels?

How do you think we could improve our social media channels?

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* 11. How do you think we could improve our social media channels?

Do you visit the BMH website?

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* 12. Do you visit the BMH website?

What do you like about the BMH website?

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* 13. What do you like about the BMH website?

How do you think the website could be improved?

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* 14. How do you think the website could be improved?

Do you receive the BMH monthly e-newsletter?

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* 15. Do you receive the BMH monthly e-newsletter?

What do you like about the e-newsletter?

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* 16. What do you like about the e-newsletter?

How do you think the e-newsletter could be improved?

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* 17. How do you think the e-newsletter could be improved?

How do you think that BMH communications are effective?

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* 18. How do you think that BMH communications are effective?

How do you think that BMH communications could be improved?

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* 19. How do you think that BMH communications could be improved?

Please provide your name and contact details if you are happy to be contacted by us to help the system review and improve its communications in the future.

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* 20. Please provide your name and contact details if you are happy to be contacted by us to help the system review and improve its communications in the future.

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