SCARBOROUGH UNMET DEMAND PUBLIC ATTITUDES Question Title * Q1. WHERE DO YOU LIVE? SCARBOROUGH WHITBY FILEY OUTLYING AREA IN THE BOROUGH OUT OF THE BOROUGH OK Question Title * Q2. DO YOU KNOW THE DIFFERENCE BETWEEN A TAXI AND A PRIVATE HIRE VEHICLE (PHV)? TAXIS ARE WHITE AND CAN BE FLAGGED DOWN, PHV ANY COLOUR BUT WHITE, MUST BE PRE-BOOKED) YES NO OK Question Title * Q3. HAVE YOU USED A TAXI IN THE LAST THREE MONTHS WITHIN THE SCARBOROUGH BOROUGH AREA? YES NO OK Question Title * Q4. HOW OFTEN DO YOU USE A TAXI WITHIN THE SCARBOROUGH BOROUGH AREA? ALMOST DAILY ONCE A WEEK A FEW TIMES A MONTH ONCE A MONTH LESS THAN ONCE A MONTH NEVER OK Question Title * Q5a. HOW DO YOU NORMALLY GET A TAXI? AT A TAXI RANK HAIL IN THE STREET BY TELEPHONE MIX OF THESE OTHER OK Question Title * Q5b. IF YOU INDICATED 'OTHER' TO THE PREVIOUS QUESTION, PLEASE TELL US HOW YOU NORMALLY GET A TAXI OK Question Title * Q6a. DO YOU GENERALLY FEEL SAFE USING TAXIS? YES NO OK Question Title * Q6b. IF YOU INDICATED 'NO' TO THE PEVIOUS QUESTION, PLEASE GIVE DETAILS OK Question Title * Q7. DO YOU THINK TAXI FARES REPRESENT GOOD VALUE FOR MONEY? YES NO DON'T HAVE AN OPINION OK Question Title * Q8a. HAVE YOU HAD ANY PROBLEMS WHIST USING A TAXI? (INDICATE AS MANY AS APPLY) DESIGN OR SAFETY OF VEHICLE DRIVER ISSUES POSITION OF RANKS DELAY IN GETTING A TAXI CLEANLNESS OTHER PROBLEMS OK Question Title * Q8b. IF YOU INDICATED 'OTHER' TO THE PREVIOUS QUESTION, PLEASE SPECIFY THE PROBLEMS YOU ENCOUNTERED OK Question Title * Q9. WHERE THERE HAS BEEN A DELAY (EITHER AT A RANK OR BY PHONE) HOW LONG HAVE YOU HAD TO WAIT FOR A TAXI? (PLEASE TELL US FOR BOTH DAYTIME, AND AFTER 10PM) UP TO 10 MINUTES (DAYTIME) 11 TO 30 MINUTES (DAYTIME) OVER 30 MINUTES (DAYTIME) UP TO 10 MINUTES (AFTER 10PM) 11 TO 30 MINUTES (AFTER 10PM) OVER 30 MINUTES (AFTER 10 PM) OK Question Title * Q10. HAVE YOU EVERGIVEN UP WAITING FOR A TAXI AT A RANK? YES NO OK Question Title * Q11a. IF YOU ANSWERED 'YES' TO THE PREVIOUS QUESTION, WHICH TOWN HAVE YOU GIVEN UP WAITING IN? SCARBOROUGH WHITBY FILEY OTHER OK Question Title * Q11b. IF YOU INDICATED 'OTHER' TO THE PREVIOUS QUESTION, PLEASE TELL US WHERE YOU HAVE GIEN UP WAITING FOR A TAXI OK Question Title * Q12a. WHAT WOULD ENCOURAGE YOU TO USE TAXIS, OR TO USE THEM MORE OFTEN? (PLEASE INDICATE YOU TOP TWO REASONS) BETTER VEHICLES MORE TAXIS I COULD PHONE FOR BETTER DRIVERS MORE TAXIS I COULD HAIL AT A RANK MORE WHEELCHAIR ACCESSIBLE VEHICLES NEWER VEHICLES OTHER OK Question Title * Q12b. IF YOU INDICATED 'OTHER' TO THE PREVIOUS QUESTION, PLEASE TELL US WHAT WOULD ENCOURAGE YOU TO USE TAXIS, OR USE THEM MORE OFTEN OK Question Title * Q13. IS THERE A LOCATION WHERE YOU WOULD LIKE TO SEE A RANK YOU WOULD USE IF TAXIS WERE ALWAYS THERE? (PLEASE GIVE LOCATION AND TOWN) OK Question Title * Q14. HOW WOULD YOU RATE THE QUALITY OF THE LOCAL TAXI SERVICE OVERALL? EXCELLENT GOOD AVERAGE POOR VERY POOR OK Question Title * Q15. DO YOU FEEL THERE ARE ENOUGH TAXIS TO SERVICE THE NIGHT TIME ECONOMY IN SCARBOROUGH BOROUGH? YES NO OK Question Title * Q16a. DO YOU CONSIDER YOU, OR ANYONE YOU KNOW, TO HAVE A DISABILITY THAT MEANS YOU NEED AN ADAPTED VEHICLE? NO YES, I NEED A WAV YES, SOMEONE I KNOW NEEDS A WAV YES, I NEED AN ADAPTED VEHICLE (AV) NOT WAV YES, SOMEONE I KNOW NEEDS AN ADAPTED VEHICLE (AV) NOT WAV OTHER OK Question Title * Q16b. IF YOU INDICATED 'OTHER' TO THE PREVIOUS QUESTION, PLEASE TELL US WHAT TYPE OF VEHICLE YOU, OR SOMEONE YOU KNOW REQUIRES OK Question Title * Q17. DO YOU HAVE REGULAR ACCESS TO A CAR? YES NO OK Question Title * Q18. IN YOUR OPINION, DOES THE BOROUGH NEED MORE OR LESS TAXIS? MORE LESS NO VIEW OK Question Title * Q19. ARE YOU? MALE FEMALE OK Question Title * Q20. WHICH AGE GROUP DO YOU BELONG TO? UNDER 30 31 - 55 OVER 55 OK DONE