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* 1. Who handled your case at David Gray Solicitors LLP

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* 2. Which office handled your case?

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* 3. What was your case about

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* 4. Please tell us how you heard about David Gray Solicitors LLP

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* 5. Why did you choose David Gray Solicitors LLP?

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* 6. Did we give you information/advice that was easy to understand?

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* 7. How well did we keep you up to date with progress?

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* 8. Was the outcome of your case?

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* 9. How satisfied were you with the service you received from your solicitor's secretary/assistant?

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* 10. How satisfied were you with our overall level of service?

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* 11. Would you recommend us to your friends and family?

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* 12. How easy was it to find the office?

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* 13. How would you rate the office facilities?

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* 14. How could the facilities be improved?

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* 15. How would you rate our Reception/Receptionists?

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* 16. How easy was it to find what you were looking for on our website?

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* 17. Is there anything else that you would like us to help you with?

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* 18. Do you have further comments or suggestions that may help us to improve the service we provide? Is there anything we could do better?

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* 19. Please add your name & contact details so we can enter you for our £50 Intu Eldon Square/Metrocentre voucher prize draw.

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